某著名hr咨詢公司的績效管理方法論(英文)-全文預(yù)覽
【正文】 Best Practices in Performance Management (海量營銷管理培訓(xùn)資料下載 ) Use of Key Elements Development Planning Multisource ratings 14% 65% 81% 84% 94% 97% Goal Setting Team standards No ratings Competencies/behaviors Source: Watson Wyatt Best Practices in Performance Management (海量營銷管理培訓(xùn)資料下載 ) Evolution of Performance Feedback Top Down SelfAppraisal Peer Reviews Upward Feedback Internal Customers External Customers 3600 Review (海量營銷管理培訓(xùn)資料下載 ) Does it make a difference? Employees are eligible for stock plan programs % Company terminates employees who perform unacceptably % Company does a good job of helping poor performers improve % Top performers get significantly more pay than average performers % Company positions pay above market % Employee performance appraisals used to set pay % Employees participate in profit sharing plan based on firm’s overall success % Pay is linked to pany’s business strategy (海量營銷管理培訓(xùn)資料下載 ) The Performance Matrix O Results “what” Behaviors “how” Std = 100% of expected Std =100% alignment NIH NIW F M EE Key: O = Outstanding EE = Exceeds Expectations M = Meets Expectations (80 90% of population) NIH = Needs Improvement on “HOW” NIW = Needs Improvement on “WHAT” F = Failing (海量營銷管理培訓(xùn)資料下載 ) Project Steps Project Planning, Education and Assessment: ClientFirst, scope and timetable, design team education, PM design matrix, document review, interviews Design: Strawman designs, implementation planning and schedule Testing and Approval: Presentation, senior management assessment, signoff, edit Implement: Communication rollout, modular training rollout, use Review/Revise: Gather feedback, test and revise (海量營銷管理培訓(xùn)資料下載 ) Performance Consulting Employee Review Process Clients: VPHR, Dir. Comp and/or OD Fees: typical project is $85 130K Timeframe: +/ 3 months (excludes implementation) (海量營銷管理培訓(xùn)資料下載 ) Think… “Implementation” ? A successful process is 25% design and 75% implementation! “ It’s never to early to think about implementation. . .” Peter Drucker (海量營銷管理培訓(xùn)資料下載 ) Best Practices in Implementation ? Detailed munications and training strategy ? Proactive problem identification ? Broad buyin ? Senior management involvement ? Measurement of system effectiveness Source: Watson Wyatt Best Practices in Performance Management (海量營銷管理培訓(xùn)資料下載 ) Utilize Best Practices in Change Management ? Visible senior management support ? Ongoing munication ? Best practices and stakeholder research ? High involvement and broad buyin ? Careful planning, rapid process ? Comprehensive approach to implementation and monitoring ? Training in intact work teams Source: Watson Wyatt HR21 Study (海量營銷管理培訓(xùn)資料下載 ) Understanding Realize how “my work” is different because of the change Commitment Believe in the system and process for ch
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