【正文】 ......................................................................................16 需求風(fēng)險 .......................................................................................................................16 協(xié)調(diào)與溝通風(fēng)險 ...........................................................................................................16 項目人員風(fēng)險 ...............................................................................................................17 質(zhì)量管理計劃 .......................................................................................................................17 質(zhì)量管理體系標(biāo)準(zhǔn) .......................................................................................................17 質(zhì)量控制過程 ...............................................................................................................17 質(zhì)量評定計劃 ...............................................................................................................17 質(zhì)量管理措施 ...............................................................................................................18 軟件質(zhì)量控制 ...............................................................................................................18 項目協(xié)調(diào)與合作計劃 ............................................................................................................21 協(xié)調(diào)與合作管理方案 ...................................................................................................21 協(xié)調(diào)手段 .......................................................................................................................21 配置管理計劃 .......................................................................................................................22 配置管理和版本控制 ...................................................................................................22 變更管理的方法 ...........................................................................................................23 文檔管理計劃 .......................................................................................................................24 人員管理計劃 .......................................................................................................................243 / 35 保密管理計劃 .......................................................................................................................243 、測試計劃 ............................................................................................................................24 測試工作準(zhǔn)備 .......................................................................................................................24 軟件開發(fā)測試 .......................................................................................................................25 模塊測試 .......................................................................................................................25 功能測試 .......................................................................................................................25 性能測試 .......................................................................................................................26 分系統(tǒng)測試 ...................................................................................................................26 全系統(tǒng)測試 ...................................................................................................................26 容量測試 .......................................................................................................................26 壓力測試 .......................................................................................................................27 災(zāi)難恢復(fù)測試 ...............................................................................................................27 設(shè)計測試用例和數(shù)據(jù) ............................................................................................................27 建立測試環(huán)境 ...............................................................................................................28 測試執(zhí)行 .......................................................................................................................284 、培訓(xùn)計劃 ............................................................................................................................29 培訓(xùn)目標(biāo) ...............................................................................................................................29 培訓(xùn)方式 ...............................................................................................................................29 培訓(xùn)對象 ...............................................................................................................................29 培訓(xùn)地點(diǎn)與環(huán)境 ...................................................................................................................29 培訓(xùn)計劃及內(nèi)容 ...................................................................................................................29 用戶培訓(xùn) .......................................................................................................................29 系統(tǒng)管理人員培訓(xùn) .......................................................................................................305 、驗收計劃 ............................................................................................................................31 驗收組織 ...............................................................................................................................31 驗收內(nèi)容 ...............................................................................................................................31 軟件系統(tǒng)的驗收 ...................................................................................................................316 、技術(shù)支持和售后服務(wù)計劃 ............................................................................................