【正文】 ....................................16 需求 風險 ........................................................................................................................17 協(xié)調(diào) 與溝通 風險 ............................................................................................................17 項 目人 員風險 ................................................................................................................17 質(zhì)量管理計劃 .........................................................................................................................18 質(zhì) 量管理體系 標 準 ........................................................................................................18 質(zhì) 量控制 過 程 ................................................................................................................18 質(zhì) 量 評 定 計 劃 ................................................................................................................18 質(zhì) 量管理措施 ................................................................................................................19 軟 件 質(zhì) 量控制 ................................................................................................................19 項目協(xié)調(diào)與合作計劃 .............................................................................................................21 協(xié)調(diào) 與合作管理方案 ....................................................................................................21 協(xié)調(diào) 手段 ........................................................................................................................22 配置管理 .................................................................................................................................22 配置管理和版本控制 ....................................................................................................22 變 更管理的方法 ............................................................................................................24 文檔管理 .................................................................................................................................24精選資料可修改編輯 人員管理 .................................................................................................................................25 保密管理 .................................................................................................................................253 、測試計劃 ......................................................................................................................................26 測試工作準備 .........................................................................................................................26 軟件開發(fā)測試 .........................................................................................................................26 模 塊測試 ........................................................................................................................27 功能 測試 ........................................................................................................................27 性能 測試 ........................................................................................................................27 分系 統(tǒng)測試 ....................................................................................................................27 全系 統(tǒng)測試 ....................................................................................................................28 容量 測試 ........................................................................................................................28 壓 力 測試 ........................................................................................................................28 災 難 恢復 測試 ................................................................................................................28 設計測試用例和數(shù)據(jù) .............................................................................................................29 建立 測試環(huán) 境 ................................................................................................................29 測試執(zhí) 行 ........................................................................................................................304 、驗收計劃 ......................................................................................................................................31 驗收組織 .................................................................................................................................31 驗收內(nèi)容 .................................................................................................................................31 軟件系統(tǒng)的驗收 .....................................................................................................................31 ..................................................................................................................325 、培訓方案 ......................................................................................................................................33 培訓目標 .................................................................................................................................33 培訓方式 .................................................................................................................................33 培訓對象 .................................................................................................................................33 培訓地點與環(huán)境 .....................................................................................................................33 培訓計劃及內(nèi)容 .....................................................................................................................34 用 戶 培 訓 ........................................................................................................................34 系 統(tǒng) 管理人 員 培 訓 ........................................................................................................346 、技術(shù)支持和售后服務 .........................................