【正文】 導(dǎo)錄用員工；發(fā)放員工手冊(cè)、制服、安排宿舍；參觀住宅區(qū)及會(huì)所；入職會(huì)議。 安全要求： a、服務(wù)人員對(duì)會(huì)所設(shè)備要嚴(yán)格按計(jì)劃進(jìn)行保養(yǎng)，各種設(shè)備處于完好狀態(tài)；b、服務(wù)人員要不厭其煩的向客人解釋設(shè)備正確使用方法，為客人進(jìn)行安全裝置的檢查及進(jìn)行必要的運(yùn)動(dòng)保護(hù)，勸阻客人使用有礙安全的不規(guī)范娛樂方式；c、突出發(fā)布財(cái)產(chǎn)安全保障。會(huì)所服務(wù)操作流程①、各級(jí)崗位人員職責(zé)規(guī)范，包括經(jīng)理、主管、領(lǐng)班、服務(wù)員；(略)②、經(jīng)營項(xiàng)目的服務(wù)規(guī)程，各崗位工作描述。五、會(huì)所服務(wù)管理會(huì)所服務(wù)流程設(shè)計(jì) 會(huì)所開業(yè)之前，會(huì)所經(jīng)營者就要事先籌劃、設(shè)計(jì)好每一種項(xiàng)目的運(yùn)轉(zhuǎn)方式，使服務(wù)人員和消費(fèi)者充分了解每一項(xiàng)消費(fèi)如何進(jìn)行，需經(jīng)過哪些環(huán)節(jié)，有哪些手續(xù)和規(guī)定。部門功能： 推廣部：各種文化、時(shí)尚、科技交流、展示活動(dòng)的組織、策劃工作；各種培訓(xùn)、論壇的開發(fā)、聯(lián)絡(luò)、組織工作；會(huì)所會(huì)員申請(qǐng)、管理；會(huì)所客源拓展、市場營銷、公關(guān)宣傳工作。四、會(huì)所組織架構(gòu)及功能說明組織架構(gòu)：會(huì)所經(jīng)理業(yè)主類會(huì)員①、凡是業(yè)主，均可申請(qǐng)成為會(huì)員；②、申請(qǐng)成為業(yè)主會(huì)員經(jīng)審批批準(zhǔn)后發(fā)放A類貴賓金卡，享受會(huì)所各項(xiàng)免費(fèi)及折扣優(yōu)惠服務(wù)項(xiàng)目；③、當(dāng)A類貴賓金卡持有人入會(huì)所消費(fèi)時(shí)，應(yīng)主動(dòng)出示該卡，并享受相應(yīng)優(yōu)惠政策；④、A類貴賓金卡持有人結(jié)帳方式可自由選擇付現(xiàn)金或簽單月結(jié)；⑤、重要、知名人物可特授予名譽(yù)業(yè)主發(fā)放A類貴賓金卡。由物業(yè)公司統(tǒng)一經(jīng)營和管理，將部分項(xiàng)目分別承包他人經(jīng)營。二、會(huì)所管理方法探討由物業(yè)公司聘用專業(yè)人才進(jìn)行統(tǒng)一管理和經(jīng)營的方法； 評(píng)價(jià)：有利于塑造和保持統(tǒng)一的企業(yè)形象和創(chuàng)造風(fēng)格獨(dú)特的品牌。反之，即使花費(fèi)巨大精力進(jìn)行促銷也未必能夠在市場上占有利地位，無論怎樣也無法達(dá)到預(yù)想的經(jīng)營目標(biāo)。如南京經(jīng)濟(jì)圈的社會(huì)精英、高級(jí)白領(lǐng)及外籍人士，以會(huì)員制消費(fèi)，消費(fèi)人群較為固定，既提高經(jīng)營收入又為社區(qū)物業(yè)管理提供方便。第二節(jié) 會(huì)所市場分析與定位一、環(huán)境市場：某別墅位于 市經(jīng)濟(jì)圈內(nèi)，是最有影響的別墅之一。通過設(shè)備設(shè)施評(píng)定標(biāo)準(zhǔn)、設(shè)備設(shè)施維護(hù)保養(yǎng)評(píng)定標(biāo)準(zhǔn)、清潔衛(wèi)生的評(píng)定標(biāo)準(zhǔn)、服務(wù)質(zhì)量的評(píng)定標(biāo)準(zhǔn)、賓客意見評(píng)定標(biāo)準(zhǔn)五個(gè)方面，經(jīng)過評(píng)審鑒定確定星級(jí)等級(jí)。THE OXFORD ENGLISH DICTIONARY When people use words and expressions different from the “standard language”, it is called a dialect. American English has many dialects, especially the Midwestern, southern, African American and Spanish dialects. Even in some parts of the USA, two people from neighbouring towns speak a little differently. American English has so many dialects because people have e from all over the world. American Amy: Yes. I’d like to e up to your apartment.At the end of the 16th century, about five to seven million people spoke English. Nearly all of them lived in England. Later in the next century, people from England made voyages to conquer other parts of the world and because of that, English begin to be spoken in many other countries. Today, more people speak English as their first, second or a foreign language than ever before. Living in peace, Hawaiians have developed a third sign of friendship. This personal friendship is shown by giving leis to one another. The lie, a string of flowers, is put over a friend’s neck. Then the friend is given a kiss on cheek. Visitors to the islands are also given lies. When they hear aloha, visitors begin to feel at home. Aloha also means “goodbye”, so visitors will hear it again when they leave. It can also mean “our hearts singing together”. Perhaps this is how most visitors will remember their new friendship. it was the first time in a year and a half that I’d seen the night face to face….Thursday 15th June 1944ANNE’S BEST FRIENDUnit 1…For example, one evening when it was so warm, I stayed awake on purpose until half past eleven in order to have a good look at the moon by myself. But as the moon gave far too much light, I didn’t dare open a window. Another time five months ago, I happened to be upstairs at dusk when the window was open. I didn’t go downstairs until the window had to be shut. The dark, rainy evening, the wind, the thundering clouds held me entirely in their power。Anne The whole day we unpacked the boxes, filled the cupboards and tidied, until we were extremely tired. We did sleep in clean beds that night. We hadn’t had any warm food to eat all day, but we didn’t care. Mummy and Margot were too tired and worried to eat, and Daddy and I were too busy. Hawaiians believe that once somebody loves the land, they are ready to love their people or munity. This is the second most import sign of friendship. It is called lokahi in Hawaiian language, which means “oneness with all people”. To enjoy the land you should not be selfish. The land is for everyone who lives on it. Today many different people call Hawaii their home. Indeed, Hawaii is a place where people make one big munity from many smaller munities. Each person gives kokua (help) to other people so that all fell stronger. It’s believed that the islands can be a paradise when the people live in peace. People are told that their actions should be as gentle as the wind that blows from the sea. When problems happen, people are asked to solve them with understanding. So when people of Hawaii talk about ohana (family), they are really talking about all those who live on the islands.THE ROAD TO MODERN ENGLISH British Betty: Would you like to see my flat?English now is also spoken as a foreign or second language in South Asia. For example, India has a very large number of fluent English speakers because Britain ruled India from 1765 to 1947. during that time English became the language for government and education. English is also spoken in Singapore and Malaysia and countries in Africa such as South Africa. Today the number of people learning English in China is increasing rapidly. In fact, China may have the largest number of English learners. Will