信任的建立—戰(zhàn)略文化改變的方法-全文預(yù)覽
【正文】 聆聽：聆聽和理解他人的能力 ? Question: The capacity to inquire into others’ understanding 發(fā)問：了解他人是否理解的能力 ? Empathy: The sense of what others are feeling 同理心：設(shè)身處地易位思考 LEADERSHIP INC Social Operating Mechanisms 社會運作機制 ? Methods to enhance munication and interaction within an anization 促進(jìn)溝通和交流的辦法 – Inter 互聯(lián)網(wǎng) – Managerial retreats 管理層外訓(xùn) – Planning and Review session 規(guī)劃和回顧 – Team building programs 團隊建設(shè)方案 – Coaching and Mentoring 訓(xùn)練和指導(dǎo) LEADERSHIP INC Developing SelfDirected Work Teams 自主工作小組 ? Selfdirected work teams are formally established work groups in which all team members undertake task and approach problems without direct involvement of management 自主工作小組系正式建立的工作小組，小組成員承擔(dān)任務(wù)并發(fā)現(xiàn)、解決問題，管理層不必直接介入。 ? Given challenging goals, sufficient training and reasonable guidelines, selfdirected work teams produce high quality munication and involvement 鑒于欲達(dá)成的目標(biāo)很有挑戰(zhàn)性，充足的培訓(xùn)、合理的指導(dǎo)綱要、自主工作小組將成就高質(zhì)量的溝通和積極的參與 ? The purpose is to capitalize on the knowledge and skills o
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