電大供應(yīng)鏈管理形成性考核冊(cè)作業(yè)1-4答案【最新完整版 (2)-全文預(yù)覽
【正文】 reek, and the south side is adjacent to the residential highrises, which is like jogging in the jungle, says Xiao Xu, a 27yearold woman who lives nearby. The riverside used to be pletely different. Dozens of textile mills, chemical plants and machine manufacturing factories were set up along the creek in the 1920s. They brought industrialization but also pollution. From the 1930s the creek could no longer be used as a source for tap water, and no living fish or shrimp could be found. Suzhou Creek in my memory is dark and smelly. I used to go to the riverbank to watch the sewage disposal running out from the chemical plants when I was a little girl. We didn’t know it was pollution. We thought it was a red waterfall, says Huang Qi, a 57yearold Shanghai resident. So the residential houses along the creek were unpopular, and only migrants with low ines would live in that area, she says. However, things have changed. The plants were closed and turned into riverside parks and the apartments in the new highrises, especially those facing the creek, are much sought after. East China University of Political Science and Law This is the famous former Saint John’s University, China’s firstever modern institution of higher education established by missionaries from the United States in 1879. The buildings bine Chinese and Western elements. Address: 1575 Wanhangdu Road, Changning district The old residential area After you leave the university from its east gate you will enter a shabby neighborhood that retains its original look. The alleys are narrow and the houses are overcrowded. Some things have not changed for many generations, such as raising chickens at home. Address: West Guangfu Road Moganshan Road This is an artsy street that has bee very popular among artists and fashionistas in recent years. Graffiti covers the walls on the winding street, where you can find a cluster of art galleries and creative industry offices. Sihang Warehouse Four banks jointly funded the construction of this warehouse, so it is named sihang, or four banks. The warehouse, built in 1931, was used for the storage of food, firstaid supplies and ammunition during the years of war. The building, which is also a masterpiece left by the Hungarian architect Laszlo Hudec in the 1930s, has been recently transformed into a center of creative industry workshops. Address: 1 Guangfu Road, Zhabei district 。 1對(duì)供應(yīng)鏈績(jī)效的評(píng)估方法：現(xiàn)金到現(xiàn)金的周轉(zhuǎn)時(shí)間；供應(yīng)鏈庫存總量；閑置時(shí)間； 在貨架上的貨物占庫存貨物的百分比；供應(yīng)鏈總成本；供應(yīng)鏈反應(yīng)時(shí)間。 1 VMI 的實(shí)施方法：建立顧客信息系統(tǒng)；建立銷售網(wǎng)絡(luò)系統(tǒng)；建立供應(yīng)商和分銷商的合作框架協(xié)議；組織機(jī)構(gòu)的變革。 供應(yīng)鏈設(shè)計(jì)的步驟：分析核心企業(yè)的現(xiàn)狀；分析核心企業(yè)所處的市場(chǎng)競(jìng)爭(zhēng)環(huán)境；明確供應(yīng)鏈設(shè)計(jì)的目標(biāo)；分析組成供應(yīng)鏈上的各類資源；提出供應(yīng)鏈的設(shè)計(jì)框架；評(píng)價(jià)供應(yīng)鏈設(shè)計(jì)方案的可行性；調(diào)整新的供應(yīng)鏈；檢驗(yàn)已產(chǎn)生的供應(yīng)鏈；比較新舊供應(yīng)鏈；完成供應(yīng)鏈的運(yùn)行。 價(jià)值鏈的特征：價(jià)值鏈?zhǔn)窃鲋垫?；價(jià)值鏈?zhǔn)请娮渔?；價(jià)值鏈?zhǔn)菂f(xié)作鏈；價(jià)值鏈?zhǔn)翘摂M鏈。 ①高層的重視； ② 加強(qiáng)企業(yè)內(nèi)部管理； ③ 加強(qiáng)供應(yīng)商的環(huán)境管理； ④ 加強(qiáng)用戶環(huán)境消費(fèi)意識(shí)； ⑤ 加強(qiáng)管理部門的環(huán)境執(zhí)法； ⑥ 職能整合； ⑦ 有效的溝通。綠色供應(yīng)鏈管理發(fā)展的另一個(gè)階段是目標(biāo)設(shè)定。由于資源有限，實(shí)際上每個(gè)綠色供應(yīng)鏈管理計(jì)劃只能著重于幾個(gè)特定的問題或者組織，有時(shí)綠色供應(yīng)鏈管理項(xiàng)目的工作對(duì)象是事先決定的。 4．答：（ 1）綠色供應(yīng)鏈管理的設(shè)計(jì)。標(biāo)桿管理活動(dòng)成功開展以后，應(yīng)被作為企業(yè)經(jīng)營的一項(xiàng)職能活動(dòng)融入到日常工作中去。將上述 15項(xiàng)活動(dòng)中抽取的各項(xiàng)進(jìn)展同全體員工反復(fù)交流、征詢意見，并將標(biāo)桿管理所要達(dá)到的目標(biāo)前景向全體職員通報(bào)。對(duì)收集的數(shù)據(jù)進(jìn)行分析比較，即可找出本企業(yè)與目標(biāo)企業(yè)在績(jī)效水平上的差距，以及在管理措施和方法上的差異。 ③ 收集資料和數(shù)據(jù)。供應(yīng)鏈的標(biāo)桿管理實(shí)施步驟有： ① 明確標(biāo)桿的內(nèi)容。打破常規(guī)是 BPR的一個(gè)本質(zhì)特點(diǎn)。企業(yè)實(shí)施 BPR就要打破傳統(tǒng)的思維方式，以活動(dòng)流程為中心實(shí)施改造。業(yè)務(wù)流程重組（ Business Process Reengineering,簡(jiǎn)稱 BPR）的基本內(nèi)涵正是以作業(yè)為中心，擺脫傳統(tǒng)組織分工理論的束縛，提倡顧客導(dǎo)向、組織變通、員工授權(quán)及正確地運(yùn)用信息技術(shù)，達(dá)到適應(yīng)快速變動(dòng)的環(huán)境的目的。 2． 滿意度指標(biāo) 滿意度指標(biāo)是反映供應(yīng)鏈上、下節(jié)點(diǎn)企業(yè)之間關(guān)系的績(jī)效評(píng)價(jià)指標(biāo)，即在一定時(shí)間內(nèi)上層供應(yīng)商對(duì)其相鄰下層供應(yīng)商的綜合滿意程度。客戶關(guān)系管理旨在通過培養(yǎng)公司的客戶（包括內(nèi)部客戶和外部客戶）對(duì)該公司的產(chǎn)品或服務(wù)更積極的偏愛或偏好，留住他們并以此作為提升公司營銷業(yè)績(jī)的一種策略與手段。 3．答：供應(yīng)鏈處于動(dòng)態(tài)的快速變化的市場(chǎng)環(huán)境中，供應(yīng)鏈
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