【正文】 utions Design for Production and Nonproduction Environments ? User Acceptance Scripts and Plan ? Installation Media for the Application (With Any FBRs) ? Standard Operating Procedures and Training Materials 企業(yè)通用業(yè)頻道 41 Copyright 169。 Development ? Infor Technical, Integration and Operational Staff ? Create a “productionlike” Development Environment w/ Data ? Develop System, Integration and Volume/Stress Test Scripts ? Develop and Test FBRs ? Develop System Procedures and Training Materials ? Create Installation Scripts and Installation Media ? Customer Operational and Technical Leads ? Standard Operating Procedures ? User Acceptance Test Plan, Scenarios, Cases and Scripts ? Hardware Solutions Design ? Infor and Customer Technical Leads ? Create Production CutOver Checklist Resources 企業(yè)通用業(yè)頻道 37 Copyright 169。 Development ? From ? 1 Month ? To ? 3 Months (or more) ? Depends upon... ? Customer Organizational Complexity ? Resource Availability ? Number and Complexity of FBRs ? System Integration Complexity ? Language Translation ? …and ? Operational Complexity ? Geographical Location ? Partner Involvement ? Customer Constraints Timeframe and Estimating Factors 企業(yè)通用業(yè)頻道 35 Copyright 169。 Development 企業(yè)通用業(yè)頻道 33 Copyright 169。 20202020 Infor Global Solutions PHASE 4: Business Review Summit ? Project Team, Customer Operations and IT Management ? Attend BRS。 20202020 Infor Global Solutions PHASE 4: Business Review Summit Objective To gain consensus on the future state business model including operating procedures, system use, deployment and cutover approach. 企業(yè)通用業(yè)頻道 27 Copyright 169。 20202020 Infor Global Solutions Key Deliverables PHASE 3: Information Gathering ? Current Process Documentation and Data Collection ? Current Business Model ? Current Warehouse and Warehouse Related Processes ? Preliminary Gaps, Solutions and Integration Requirements ? Data, Data Volumetrics, and Benchmarks ? Business Narrative ? Operations ? Current and End State Processes ? Required Operational and Application Changes ? Warehouse Performance Benchmarks ? Requirements ? Integration, Technology ? Deployment, Site Prep. ? Preliminary Project Impact Assessment 企業(yè)通用業(yè)頻道 23 Copyright 169。 20202020 Infor Global Solutions PHASE 2: Education ? Infor and Customer Project Managers, Technical and Operational Leads ? Develop Training Requirements, Program and Plan ? Infor University ? Assist in Developing Training Program ? Provide Education ? Customer Technical and Operational Staff ? Complete Educational Needs Analysis Surveys ? Attend Technical and Operational Education Courses Resources 企業(yè)通用業(yè)頻道 19 Copyright 169。 20202020 Infor Global Solutions PHASE 1: Project Initiation ? From ? 1 Week ? To ? 2 Weeks ? Depends upon... ? Customer Organizational Complexity ? Customer Project Management ? Resource Availability ? …and ? Operational Complexity ? Geographical Location ? Partner Involvement ? Customer Constraints ? Hardware Procurement ? Customer IT Involvement Timeframe and Estimating Factors 企業(yè)通用業(yè)頻道 15 Copyright 169。 20202020 Infor Global Solutions PHASE 0: Business Development Support ? All Phases are dependent upon Phase 0 for: ? Customer Requirements and FitGap Analysis ? The Project Approach Major Dependencies ? …and ? Initial Earned Value Release Estimate and Plan ? Phase estimates ? Preliminary Risk Management ? Partner Coordination and Integration (optional) ? Initial Resource Schedule ? Contracts, Agreements and Statement of Work 企業(yè)通用業(yè)頻道 11 Copyright 169。 20202020 Infor Global Solutions PHASE 0: Business Development Support Objective To develop the deliverables required to support sale and business development efforts including customer knowledge of Infor solutions, customer requirements and solution scope, and the approach and plans for delivering value to the customer. 企業(yè)通用業(yè)頻道 7 Copyright 169。 20202020 Infor Global Solutions What is GEM ? G ? E ? M Global Execution Methodology A. Infor’s system of methods and principles for Professional Services B. Infor’s consistent process for acplishing successful system implementation and transition overandover again for every customer. 企業(yè)通用業(yè)頻道 3 Copyright 169。 20202020 Infor Global Solutions GEM METHODOLOGY TRAINING Bill Mao, 23Aug07 企業(yè)通用業(yè)頻道 2 Copyright 169。 20202020 Infor Global Solutions How Does GEM Relate 0: Business Development Support 1: Project Initiation 2: Education 3: Information Gathering 4: Business Review Summit READINESS REVIEW DELIVERY 5: Design and Development 6: Deployment 7: Customer