managingconflictsofinterest（ppt20）-經(jīng)營(yíng)管理-全文預(yù)覽
【正文】 lating conflict ?Bargaining ? Distributive bargaining ? Negotiations. Fixed sum is divided up. Winlose ?Integrative bargaining ? Problemsolving negotiation seek to increase the total cake. Create winwin situation both parties ?Intraanisational Bargaining Robbins 1996 (in Bamp。 mitment to objectives ? One source of leadership ? Team members All pulling in the same direction ? Potential for harmony is assumed provided leader municates well ? Disagreements 232。 festering sores ?Acmodation amp。 raw, exaggerated emotions. Rational action unlikely. Chris Jarvis 11 Management, People amp。 spoiling tactics ?Disregarding alienation amp。 objectives ?Failures amp。 identities, institutional pressures, cultural and anisational constraints, ethical boundaries) ? Interactive processes (formal negotiations, cultural amp。 … ..) ?Attrition ?Coup de grace ?Competition (… we39。 practice, status quo ?Personal or political interests ?Presence or absence of systems, policies amp。 behaviour)? ?How would the conflicts normally be resolved? ?How do you think the participants perceive the resolutions in terms of degree of satisfaction ? Review an apparent source of conflict of interest in your anisation Chris Jarvis 4 Management, People amp。 Organisations Definition Conflict ?a process which begins when one party perceives that the other is frustrated, or is about to frustrate, some concern of his (or her). Thomas, 1976 in Bamp。 Organisations Managing Conflicts of Interest Chris Jarvis 2 Management, People amp。 interests? ?How are they manifested (feelings amp。 culture ?Habituation, custom
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