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【正文】 。然而在資源削減的時候遺留的就只是競爭，壓力將時不時地以各種方式出現(xiàn)。 這可以導(dǎo)致較低的士氣和靈活性 ,增加了緊張和長期的不確定性 。健康安全委員會主席弗朗克畢竟，不是在所有的服務(wù)行業(yè) 都認(rèn)可“ 一個公司的價值是人的知識和它的工作 ” 。 Employee assistance programmes(EAPs)– what are they and why have them?It may be a truism to suggest that employees are the most important asset of an anisation， but many truisms are such because generally they are true!However,industries generally have been treating their employees rather badly over the last recession from which we are currently climbing has resulted in anisations“rationalising”and“downsizing”and in employees feeling vulnerable and industries are ing out of recession feeling stronger,leaner and fitter. The more sensitive ones are aware of the value of the employees that have helped them achieve this and are aware of their insecurity and the stress this can realise that it makes good mercial sense to invest and support these all,in any service industry“the value of a pany is the sum of the knowledge of the people working for it”.If an anisation loses its people,it loses the value,and might lose the entire service. This is particularly true in service industries which are tightly financially controlled and target driven,creating pressures and stress for those within means that unfortunately,many of the staff will suffer,in a major or minor way,from stress or stressrelated illness at some Davies,chairman of the Health and Safety Commission,suggests that“People can be too frightened to admit that they are under stress–perhaps because they associate it with the stigma of mental illness or because people see it as a sign of some kind of weakness and some anisations seem to be taking the view that stress is not their problem but an individual’s”(Davies,1997). 員工援助計劃（ EAPs）是什么，為什么有 他們 呢？它可能是一個不言而喻的建議，員工是一 個 公司 最重要的資產(chǎn) ，但是許多 眾所周知的事情都是如此，因為這是事實 ！ 然而， 很多行業(yè) 在過去的十年 對待雇 員 很差 。 他們意識到這對商業(yè)投資很有好處，也能很好的支持這些人。很不幸的是，這就意味著在某個時刻許多員工將直接或間接地產(chǎn)生壓力或與壓力有關(guān)的疾病。 在競爭激烈的服務(wù)性行業(yè)中，壓力是普遍現(xiàn)象并導(dǎo)致不同的工作績效和較大的人員流失。 一個 不適合 的感覺（即使不是雇員的過錯）是一種壓力的重要誘導(dǎo) ，員工也需要覺得他們是被公平對待的，他們有機(jī)會為工作環(huán)境做出自己的貢獻(xiàn) 。 EAP 就是為了幫助減輕這些壓力以及使人們明白全力以赴的工作是對公司和他們自己都有好處而設(shè)計的。 這個雇主忽視大量尋求幫助的要求將追究法律責(zé)任及受到 2十萬英鎊的罰款，現(xiàn)在正處在上訴中。道格拉斯公司的 EAP帶來了以下好處，缺席率減少了 44%，員工流失率減少
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