酒店前臺為外賓辦理入住流程(文件)
【正文】 your the explorer and enter your room number as user name and password.（只有大堂有無線網(wǎng)。攜帶材料（業(yè)主）——已購房業(yè)主：；——攜帶身份證原件復(fù)印件、銷售合同原件及復(fù)印件前來收樓；——攜帶營業(yè)執(zhí)照原件及復(fù)印件、銷售合同原件及復(fù)印件、委托書。⑵預(yù)收水電費；⑶代政府或相關(guān)部門收取的其它有關(guān)費用。文件整理匯總——物業(yè)公司：整理所有的交樓文件、驗房單，存入該業(yè)主的資料檔案盒內(nèi)，集中保管。一代證、駕駛證或者護照登記更需謹慎！在公安系統(tǒng)登記中還需注意外籍客人及港澳臺客人的證件錄入，如帶15歲以下小孩的中國客戶可只登記父母的證件，如是帶小孩的外籍客人，其在中國任何港口入境都需要使用護照，故不管是幾個月大的嬰兒還是十幾歲的小朋友都需使用其護照、港澳通行證或者簽證進行相關(guān)的登記。如外交簽證系各成員國給各國的外交大使及駐中國大使館所特發(fā)的簽證類型，此簽證在中國享有很多的特權(quán)，不受中國的法律制約甚至在一定程度上超越法律的存在，如遇到此類證件請先通知酒店領(lǐng)導(dǎo)，我們將24小時隨時趕到酒店處理！以上的信息都已確認正確之后，請將客人的證件進行復(fù)印，留檔備查！鑒于酒店出現(xiàn)的其他特殊情況沒有做到明細規(guī)范的請與當(dāng)班主管領(lǐng)導(dǎo)協(xié)同解決，不得私自處理超越此流程的任何事項。Thank you,sir/ 請問您是用現(xiàn)金還是信用卡？How would you like to pay,in cash or by credit card? l 您是否有貴重物品寄存？Do you have any valuable deposit to keep here? l 這是您的早餐券，早餐時間是早6：3010：00，在一樓西餐廳。Please check it and sign 您需要開發(fā)票嗎？Do you need invoice? l 這是您的賬單、刷卡憑條與發(fā)票，我?guī)湍旁谛欧饫?。入?English Drama of Hotel Management English英語話劇酒店管理英語Service Counter（A：Receptionist/the waitressB：Guest）A: Good to Qingdao Seaview Garden I help you, sir?B: Well, I’m~~~ from `````.I’d like to check in, : All you have a reservation with us, sir?B: Sorry, I didn’t book any room would like to know which standard room do you have ？A: Wait a moment, please。Our hotel is an international 5star chain hotel，and adoptsinternational standard price。B：here you are。Good luck。Could you please fill in the registration card?B: it it all right?A: Yes, room number is is your room bellman willshow you to your hope you will enjoy your checkout time is 1pm of forth day later。i’d like to check in a standard double : All many days are you planning to stay?B: oh, I want to stay here for 3 : one moment, ，please show your ID，just like driver39。the price for standard double room is 288 Yuan。Do you have some important things left your passportairline ticketwallet and so 歡迎您下次光臨!We’er looking forward,at your service in the a good trip!第五篇：酒店情景對話(英語Your room is at building A/ way,please./turn left/turn right l 祝您入住愉快！Hope you enjoy your stay./have a good time./have a good stay!前臺辦理結(jié)帳英文l 早上好/中午好/晚上好，先生/女士！Good morning/afternoon
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