【正文】 m p i o nD e f e c t 4 C o r r e c t i v e A c t i o n W e e k l y C h a m p i o nD e f e c t 5 C o r r e c t i v e A c t i o n W e e k l y C h a m p i o nG a t e E n t r y G a t e E x i t D a i l y A d m i nG a t e E n t r y G a t e E x i t D a i l y A d m i nG a t e E n t r y G a t e E x i t D a i l y A d m i nG a t e E n t r y G a t e E x i t D a i l y A d m i nI m m e d i a t e R e s p o n s e A c t i o n 1 s t S h i f tI m m e d i a t e R e s p o n s e A c t i o n 2 n d S h i f tI m m e d i a t e R e s p o n s e A c t i o n 3 r d S h i f tO p t i o n a l C h a r tD e f e c t 1 T r e n d W e e k l y A d m i nD e f e c t 2 T r e n d W e e k l y A d m i nD e f e c t 3 T r e n d W e e k l y A d m i nD e f e c t 4 T r e n d W e e k l y A d m i nD e f e c t 5 T r e n d W e e k l y A d m i n1 s t T i m e T h r o u g h W e e k l y O p e r a t i o n sT o p 5 D e f e c t s W e e k l y A d m i nO p t i o n a l C h a r t Q u a l i t y Q C a l e n d a r D a i l y Q u a l i t yQuality Gate Board質(zhì)量門(mén)看板 Data Collection Sheet 數(shù)據(jù)收集表 3 r d I n i t i a l s : 1 s t I n i t i a l s : 2 n d I n i t i a l s :D a teTrun ni on D e f e c t sTrun ni on D e f e c t sW r on g C oi n P e nn yW r on g C oi n P e nn yW r on g C oi n B a ht1st ShiftW r on g C oi n A l um i nu mW r on g C oi n B a htN ot e O r i e nt a t i on1 2 3 4 5 6 7 8N ot e O r i e nt a t i onW r on g P a i nt8To t a l3rd ShiftW r on g C oi n A l um i nu mW r on g P a i ntP os t Trun ni on H ou r s pe r s hi f t1 2 3 4 5 6 7Immediate Response Sheet 快速反應(yīng)表 D a t e :S hi f t :S up e r v i s or:I t e m sD e f e c t / W ha t A l a r mW ho C a l l e dW he n I m m e di a t e A c t i on B r e a k P oi nt W ho A ns w e r e d W he n12345678910D oc um e nt r e s po ns e w he n a l a r m l i m i t i s r e a c he d. R e c ord i m m e di a t e a c t i on t a k e n by r e s po nd e r s .N ot e : Th i s s he e t i s f or c om m un i c a t i on on l y a nd i s no t i nt e nd e d t o t r a c k t he prob l e m s ol v i ng proc e s s .CLASS ACTIVITY 5– 30min 課堂活動(dòng) 530分鐘 ? BUILDING HONGBAOs 建立紅包 ? Receiving進(jìn)料檢驗(yàn) ? Painting噴漆 ? Gate門(mén) ? sembly Coin To Envelope將硬幣裝進(jìn)紅包 ? Assembly Note To Envelope將標(biāo)簽裝進(jìn)紅包 ? Assembly Tab To Envelope將紅包的封上 ? Containment 遏制 ? Warehouse 倉(cāng)庫(kù) ? Shipping發(fā)交 ? Customer客戶(hù) Quality Gates質(zhì)量門(mén) Process How do they work?過(guò)程 如何運(yùn)行 1. When the alarm limit for that defect is reached at the gate, the inspector immediately calls the appropriate person to take action. This could be a line supervisor, a process engineer, a quality engineer, superintendent etc… 質(zhì)量門(mén)的缺陷達(dá)到警戒線，檢查人員立即通知相關(guān)人員采取措施。 ? When the clean point is reached the tally of defects towards the alarm limit resumes and the process starts ，問(wèn)題的數(shù)量再次達(dá)到警戒線，流程重新開(kāi)始。會(huì)議的目的是確認(rèn)措施的有效性和及時(shí)性 Questions asked during the review include回顧期間需要詢(xún)問(wèn)的問(wèn)題包括 : Where the actions listed for this defect effective at resolving the issue or keeping it from getting to the gate? 解決問(wèn)題或防止不合格流到質(zhì)量門(mén)的措施有效性 Did the person who was called respond quick enough to the issue? (15min max is the rule of thumb)被通知來(lái)快速解決問(wèn)題的人員是否勝任？（最多 15分鐘是經(jīng)驗(yàn)法則） Are we calling the appropriate people to help us fix the issue?我們是否通知了合適的人員來(lái)幫組我們解決問(wèn)題 Do we need to elevate any of the issues to get better results?我們是否需要提出任何問(wèn)題，從而讓結(jié)果更好 How do you measure their effectiveness? (continued)如何測(cè)量他們的有效性（繼續(xù)） 3. Daily or weekly depending on the need, management meets with all the issue champions, the supervisors, quality engineers etc.. The meeting is held at the gate to ensure operator ，管理層和主管、質(zhì)量工程師等等人員一起開(kāi)會(huì)。 Metrics include指標(biāo)包含 : First time through for those defects on the gate. 質(zhì)量門(mén)問(wèn)題的一次通過(guò)合格率。他們被授權(quán)可以通知任何人來(lái)幫組，包括高級(jí)管理人員。 Exit C ri te ri aXXGree nYello wRedXStop t he F lowI n s tall FilterP r o tect C u s to m erC oll e c t Data Im prov eDataDail y M ee ti n gT r ac k R e s u ltsC lean P ip e li n eR etr ie v e S u s p e ctR ele ase Go o dAdvanced Topic Launch Containment 高級(jí)話(huà)題 發(fā)起遏制 ? Known Past Common Defects知道過(guò)去共性的問(wèn)題 ? Potential New Defects ( From Gate Reviews )潛在的新問(wèn)題（門(mén)回顧） ? Version / Qty / In process Inspection Checks版本 /質(zhì)量 /過(guò)程檢驗(yàn) ? Customer Critical Requirements客戶(hù)關(guān)鍵的要求 ? Engineering Issues工程問(wèn)題 ? Manufacturing Issues制造問(wèn)題 ? Prove Out The Process 驗(yàn)證過(guò)程 ? Protect The Customer While Manufacturing Stabilizes過(guò)程穩(wěn)定，保護(hù)客戶(hù) PREVENTION預(yù)防 169。 Ma rkin g st ra teg y187。 Desig n ated Ma te r i al L o c at io n s 187。 Exit C ri te ri aXXGree nYello wRedX