six sigma gb 教材-概述階段(文件)
【正文】 200,000錯誤處方 /每年在美國 200,000 Wrong Drug Prescriptions in . Each Year 2班航班誤點 /每天 2 Short or Long Landings at Most Major Airports Each Day傳統(tǒng)的質(zhì)量觀點 – 99%好 Classical View of Quality 99% Good ( Sigma)99% Is Not Good Enough 7件郵件丟失 /小時 7 Articles Lost per Hour 1分鐘不安全的飲用水 /每 7個月 1Minute of Unsafe Drinking Water Every Seven Months /每周 Incorrect Surgeries per Week 1小時停電 /每 34年 1 Hour Without Electricity Every 34 Years6 Sigma的質(zhì)量觀點 – %好 Six Sigma View of Quality % GoodExpect Only Nonconformances Per Million Opportunities6 Sigma 是一種新的質(zhì)量觀點 ……Six Sigma is a new view of Quality .......什么是 6 Sigma？What is Six Sigma?What’s Six Sigma ?? ? Measure of variation(uncertainty, unknown,risk, non conformancerate) and quality? Measure of capabilityof our processes什么是 Sigma（標(biāo)準(zhǔn)偏差）？What is Sigma (Standard deviation) ?If We Can Squeeze Six Standard Deviations in Between OurExpected Result and the Customer’s Requirements . . .% of Our “Opportunities” are IN!WhatSixininoffortheFarminFarmofOwnersforinFarmFarmOwnerscarryFamilyTraditionHandsinoftheytheFarmHarry.記錄你的答案：計數(shù) : ______Document your answer:Count: _________35HowShiftedDefects/當(dāng)我們完成切割 1000個產(chǎn)品后，測量每個產(chǎn)品的長度，并將測量結(jié)果以直方圖形式表達(dá)，我們將會得到下列結(jié)果：:9 1110?Sigma (標(biāo)準(zhǔn)偏差 )不良率不良率1? 3?2?%不良率? 4? ? +3?規(guī)格下限規(guī)格上限規(guī)格界限 PPMsigma 317300sigma 45500sigma 2700sigma 63sigma
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