【正文】 During the Interview 面談過(guò)程中 ? Phrases to remember 記住適用下列用語(yǔ) – “Please help me understand what happened” “請(qǐng)幫我弄明白到底發(fā)生了些什么” – “Go on” “說(shuō)下去” – “What does that mean to you” “那對(duì)你來(lái)說(shuō)意味著什么” – “Can you explain that further” “你能進(jìn)一步解釋一下嗎” – “…[dead air]…” – “…[ dead air]…” Interview Quiz 面談中的小測(cè)試 ? Is this a good question? 這個(gè)問(wèn)題問(wèn)的是否正確？ – In which direction was the John running when he tripped on the pallet? 當(dāng) John摔倒在貨盤(pán)上時(shí)，他在朝哪個(gè)方向跑？ ? Leading question that assumes: 誘導(dǎo)性的問(wèn)題： – John was running John在跑 – John fell on a pallet John摔倒在貨盤(pán)上 ? What would be a better question? 怎樣更好的提問(wèn)？ – What was John doing before he fell? John在摔倒之前在干什么 ? – Why do you think John was fell down? 你認(rèn)為 John摔倒的原因是什么 ? Interview Quiz 面談中的小測(cè)試 ? Is this a good question? 這個(gè)問(wèn)題問(wèn)的好不好 ? – Did you see Jane reach past the guard and stick her hand inside the machine? 你看到 Jane越過(guò)警戒線并把手放進(jìn)機(jī)器里了嗎？ ? Leading question that assumes: 引導(dǎo)性的問(wèn)題這里有： – Jane did reach past the guard Jane確實(shí)越過(guò)了警戒線 ? What would be a better question? 怎樣更好的提問(wèn)？ – What did you see the operator do? 你看到這個(gè)工人當(dāng)時(shí)如何做呢 ? Interview Quiz 面談中的小測(cè)試 ? Is this a good question? 這個(gè)問(wèn)題問(wèn)的好不好 ? – Did you realize that Ed was angry before he got the fork truck? 你注意到 Ed在得到叉車(chē)前很生氣嗎 ? ? Leading question that assumes: 引導(dǎo)性的問(wèn)題這里有： – Ed was angry Ed很生氣 ? What would be a better question? 怎樣更好的提問(wèn)？ – How would you describe Ed’s behavior before he got the fork truck? 你能描述一下 Ed在得到叉車(chē)前的表現(xiàn)嗎 ? Bucket of Bricks 桶裝磚事故 A Series of Unfortunate Events 一連串的不幸事件 THE BUCKET OF BRICKS STORY (Interviewing Technique Reinforcer) The following letter is a reprint of an actual letter sent by an employee to the PetrolaneUtah Gas Service. I am writing in response to your request for additional information. In the accident reporting form, I put “trying to do the job alone” as the cause of the accident. You said in your letter that I should explain more fully and I trust that the following information will be sufficient. I am a bricklayer by trade. On the date of the accident, I was working alone on the roof of a new six story building. When I pleted my work, I discovered that I had about 500 pounds of bricks left over. Rather than carry the bricks by hand, I decided to lower them in a barrel by using a pulley which fortunately was attached to the side of the building at the sixth floor. Securing the rope at ground level, I went up to the roof, swung the barrel out and loaded the bricks into it. Then I went back to the ground and untied the rope, holding it tightly to ensure a slow descent of the 500 pounds of brick. You will note in the accident report that I weigh 165 pounds. Due to my surprise at being jerked off the ground so suddenly, I lost my present state of mind and fot to let go of the rope. Needless to say, I proceeded at a rather rapid rate up the side of the building. In the vicinity of the third floor, I met the barrel ing down. This explains the fractured skull and broken collarbone. Slowed only slightly, I continued my rapid ascent, not stopping until the fingers of my right hand were two knuckles deep into the pulley. Fortunately, by this time, I had regained my present state of mind and was able to hold tightly to the rope in spite of my pain. At approximately the same time, however, the barrel of bricks hit the ground and the bottom fell out of the barrel. Devoid of the weight of the bricks, the barrel now weighed approximately 50 pounds. I refer y