函電第4單元(文件)
【正文】 l introduction of inquiry Definition ? An inquiry is a request for information. In the international business the importer may send an inquiry to an exporter, inviting a quotation and or an offer for the goods he wishes to buy or simply asking for some general information about these goods. ? Generally speaking, inquiries fall into two categories: a General Inquiry and a Specific Inquiry. General inquiry 1 The source of information and a brief selfintroduction 2 The intention of writing the letter. (Ask for a catalogue, samples or a pricelist) 3 Stating the possibility of placing an order Specific Inquiry ? The names and descriptions of the goods inquired for, including specifications, quantity, etc. ? Asking whether there is a possibility of giving a special discount and what terms of payment and time of delivery you would expect. ? Stating the possibility of placing an order. Structure of an inquiry ? 1. State the source of the information and make a selfintroduction at the beginning of the letter. ? 2. State the purpose of writing the letter. For example, the writer may explain to the recipient what he wants, give a description or specification of the goods he requires or express his willingness to enter into business relations with the recipient, etc.. ? 3. End the letter by expressing the expectation for an early reply. Sample letter: Dear Sirs, We thank you for your letter of May 3 and shall be glad to enter into business relations with you. We have seen your brochure and are interested in Green Tea Extract and Porcelain Tea Set . We shall be pleased if you will kindly send us samples and all the necessary information regarding these tw
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