【正文】 ion Date Slide 48 John S. Hamalian GMS Manufacturing Process Validation Product Quality Standards Quality System Management Quality Feedback/ Feed forward Management by TAKT Time Work place Organization Andon Concept Problem Solving Continuous Improvement Process Lean Design of Facilities, Equipment, Tooling and Layout Business Plan Deployment Total Productive Maintenance Controlled External Transportation Scheduled Shipping / Receiving Level Vehicle Order Schedules Supply Chain Management Internal Pull / Delivery Simple Process Flow Small Lot Packaging Fixed Period Ordering System/ Order Parts Health and Safety Priority Team Concept People Involvement Open Communication Process Values Vision/ Mission Shop Floor Management People Involvement People Involvement GMS Executive Overview GM Confidential Version Date Slide 49 John S. Hamalian GMS Create and maintain an environment which fosters a “spirit of pride” People Involvement Element (Involvement amp。 Recognition GMS Executive Overview GM Confidential Version Date Slide 51 John S. Hamalian GMS Manufacturing Process Validation Product Quality Standards Quality System Management Quality Feedback/ Feed forward Management by TAKT Time Work place Organization Andon Concept Problem Solving Continuous Improvement Process Lean Design of Facilities, Equipment, Tooling and Layout Business Plan Deployment Total Productive Maintenance Controlled External Transportation Scheduled Shipping / Receiving Level Vehicle Order Schedules Supply Chain Management Internal Pull / Delivery Simple Process Flow Small Lot Packaging Fixed Period Ordering System/ Order Parts Health and Safety Priority Team Concept People Involvement Open Communication Process Values Vision/ Mission Shop Floor Management Open Communication Process People Involvement GMS Executive Overview GM Confidential Version Date Slide 52 John S. Hamalian GMS ? Leaders must drive munications ? Actively engage employees in the business openly amp。 no teamwork J Hamalian GMS Executive Overview GM Confidential Version Date Slide 62 John S. Hamalian GMS Manufacturing Process Validation Product Quality Standards Quality System Management Quality Feedback/ Feed forward Management by TAKT Time Work place Organization Andon Concept Problem Solving Continuous Improvement Process Lean Design of Facilities, Equipment, Tooling and Layout Business Plan Deployment Total Productive Maintenance Controlled External Transportation Scheduled Shipping / Receiving Level Vehicle Order Schedules Supply Chain Management Internal Pull / Delivery Simple Process Flow Small Lot Packaging Fixed Period Ordering System/ Order Parts Health and Safety Priority Team Concept People Involvement Open Communication Process Values Vision Shop Floor Management Manufacturing Process Validation Product Quality Standards Quality System Management Quality Feedback/ Feed forward Management by TAKT Time Work place Organization Andon Concept Problem Solving Continuous Improvement Process Lean Design of Facilities, Equipment, Tooling and Layout Business Plan Deployment Total Productive Maintenance Controlled External Transportation Scheduled Shipping / Receiving Level Vehicle Order Schedules Supply Chain Management Internal Pull / Delivery Simple Process Flow Small Lot Packaging Fixed Period Ordering System/ Order Parts Health and Safety Priority Team Concept People Involvement Open Communication Process Values Vision Shop Floor Management WASTE GMS Executive Overview GM Confidential Version Date Slide 63 John S. Hamalian GMS How Often Do We See These Scenarios in Our Work Area? Stocking Up Inventory Excessive Transporting, Storage amp。 Ethel not qualified for job ? Lucy amp。 Recognition: 1. Individual amp。 Marketing Finance Human Resources Quality Unions Information Systems Engineering Suppliers Purchasing A Single Team Can Only Be Successful If The Big Team Wins!!… Individual Family Company Nation amp。 Proactive Countermeasures to Prevent Incidents SPQRC GMS Executive Overview GM Confidential Version Date Slide 34 John S. Hamalian GMS Potential Hazard / Unsafe Situation Near Miss Recordable or First Aid Injury Lost Workday Injury Fatality 1 300 3,000 30,000 Employee Spills Coffee on Floor and Walks Away Employee Slips on Coffee While Falling, employee?s Body Grazes Edge of Metal Drawer and Lacerates Arm. Requires Four Stitches Employee Fractures Arm While Hitting the Floor. Two Weeks Out of Work. Employee Hits Head on Edge of Desk While Falling. Breaks Neck. Dies. Herbert Heinrich Travelers Insurance Co. Most Proactive Proactive Most Reactive Heinrich Hazard Pyramid Reactive GMS Executive Overview GM Confidential Version Date Slide 35 John S. Hamalian GMS Health and Safety ?How Can We Achieve Our Goal of zero First Aid Injuries, Recordables or Lost Work Days? Incident Prevention (Building a Safety “Culture”) Incident Reporting, Tracking and Resolution (encourage honest, open reporting to enable Problem Solving amp。 Philosophy (GMS Principles) Trunk = People amp。 Suppliers Production AfterSales amp。 Empowerment Low High