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operations variables. ? Benefits of Increased Productivity ?Economic growth and development ?Higher wages and profits without inflation ?Increased petitive capability due to lower costs 6 Copyright 169。Tell what benefits result from value chain management. 216。8th edition Steven P. Robbins Mary Coulter PowerPoint Presentation by Charlie Cook Copyright 169。Explain the obstacles to value chain management. Current Issues in Operations Management ? Discuss technology’s role in manufacturing. ? Tell some of the various quality dimensions. ? Explain ISO9000 and Six Sigma. ? Describe mass customization and how operations management contributes to it. 3 Copyright 169。 2023 Prentice Hall, Inc. All rights reserved. * Value and the Value Chain ? Value ?The performance characteristics, features and attributes, and any other aspects of goods and services for which customers are willing to give up resources (., spend money). ? The Value Chain ?The entire series of anizational work activities that add value at each step beginning with the processing of raw materials and ending with the finished product in the hands of end users 7 Copyright 169。 2023 Prentice Hall, Inc. All rights reserved. * Value Chain Management (con