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爭(zhēng)結(jié)構(gòu)分析,發(fā)現(xiàn)新的發(fā)展機(jī)會(huì)和空間( “有利 ”或者 “有吸引力 ”的行業(yè)結(jié)構(gòu)),從而進(jìn)行業(yè)務(wù)(產(chǎn)業(yè))定位,成為戰(zhàn)略管理中的定位學(xué)派(產(chǎn)業(yè)組織學(xué)派、結(jié)構(gòu)學(xué)派)的基本模式。Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略柔性l戰(zhàn)略既是主動(dòng)性的,又是反應(yīng)性 ,是目的性與反應(yīng)性(前饋性的精心設(shè)計(jì)與反饋性的調(diào)整以及過(guò)程中的動(dòng)態(tài)適應(yīng)的結(jié)合)的綜合。Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略思維l 競(jìng)合l 站在月球看地球Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略思維l 戰(zhàn)略直覺(jué)是認(rèn)知世界;本質(zhì)是合(合二為一)。 戰(zhàn)略分析是實(shí)現(xiàn)認(rèn)知的手段( Strategic analysis is a means of realizing a world shaped by a strategic intuition)。l制定競(jìng)爭(zhēng)謀略,將公司導(dǎo)向有吸引力的市場(chǎng)地位,建立公司持久的競(jìng)爭(zhēng)優(yōu)勢(shì)Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略的價(jià)值主動(dòng)規(guī)劃未來(lái)的經(jīng)營(yíng)之道卓越管理的標(biāo)志成功的戰(zhàn)略為可持續(xù)競(jìng)爭(zhēng)優(yōu)勢(shì)奠定基石Strategic ManagementSchool 0f Management of UESTC未來(lái)經(jīng)營(yíng)之道戰(zhàn)略提供:l行動(dòng)地圖( roadmap )l經(jīng)營(yíng)藍(lán)圖 ( prescription ) l競(jìng)爭(zhēng)謀略( game plan ) 建立顧客忠誠(chéng) 贏得可持續(xù)競(jìng)爭(zhēng)優(yōu)勢(shì)Strategic ManagementSchool 0f Management of UESTC卓越管理標(biāo)志 有效實(shí)施一個(gè)精心設(shè)計(jì)的戰(zhàn)略,既是公司成功的秘訣,也是管理卓越的檢驗(yàn)標(biāo)準(zhǔn)。l目標(biāo)代表管理者對(duì)在特定的時(shí)間框架之內(nèi)實(shí)現(xiàn)特定業(yè)績(jī)的承諾。 清晰、激動(dòng)人心的戰(zhàn)略愿景能夠創(chuàng)造激情,激勵(lì)和激發(fā)雇員。Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略管理是一門什么樣的課程?Strategic ManagementSchool 0f Management of UESTC技術(shù)開(kāi)發(fā)人力資源管理公司基礎(chǔ)架構(gòu)采購(gòu)原料入庫(kù)物流生產(chǎn)經(jīng)營(yíng) 成品出庫(kù)物流營(yíng)銷與銷售服務(wù)毛利毛利企業(yè)價(jià)值創(chuàng)造活動(dòng)企業(yè)價(jià)值創(chuàng)造活動(dòng)Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略管理的過(guò)程與階段Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略管理的研究框架遠(yuǎn)景 戰(zhàn)略目標(biāo) 戰(zhàn)略分析 與選擇資源配置環(huán)境分析政策與措施內(nèi)部分析 業(yè)績(jī)?cè)u(píng)估戰(zhàn)略調(diào)整Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略管理的三個(gè)階段l戰(zhàn)略制定l戰(zhàn)略實(shí)施l戰(zhàn)略評(píng)價(jià)Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略管理三角形組織 不確定性環(huán)境適應(yīng)戰(zhàn)略機(jī)會(huì)與威脅優(yōu)勢(shì)與弱點(diǎn)目標(biāo) 規(guī)劃Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略管理的五項(xiàng)任務(wù) l 提出戰(zhàn)略展望 l 建立長(zhǎng)期發(fā)展目標(biāo)l 制定戰(zhàn)略l 執(zhí)行和實(shí)施戰(zhàn)略l 評(píng)價(jià)業(yè)績(jī),調(diào)整、修正戰(zhàn)略Strategic ManagementSchool 0f Management of UESTC來(lái)自 專題二戰(zhàn)略制定三項(xiàng)任務(wù) —— 愿景、目標(biāo)、戰(zhàn)略Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略制定的三項(xiàng)任務(wù)l確定戰(zhàn)略愿景l(fā)建立目標(biāo)l制定戰(zhàn)略(方案)Strategic ManagementSchool 0f Management of UESTC來(lái)自 戰(zhàn)略愿景陳述 —— 確定公司發(fā)展方向的第一項(xiàng)任務(wù)Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略愿景開(kāi)發(fā)l戰(zhàn)略愿景的概念l戰(zhàn)略愿景的實(shí)質(zhì)l戰(zhàn)略愿景的構(gòu)成l如何建立戰(zhàn)略愿景Strategic ManagementSchool 0f Management of UESTC理性人與理性行為刺激 反應(yīng) R)( S條件性反射與非條件性反射應(yīng)答性行為與操作性行為Strategic ManagementSchool 0f Management of UESTC理性人與理性行為perception, attitude, personality, needs, motivation,value, belief, interest, tendency刺激 反應(yīng) R)( S知覺(jué)、態(tài)度、人格、需要、動(dòng)機(jī)、價(jià)值觀、興趣、信念、趨向等O有機(jī)體Strategic ManagementSchool 0f Management of UESTC理性人與理性行為money,power,selfactualizing,family,love, friendship金錢、權(quán)利、自我實(shí)現(xiàn)、家庭、愛(ài)情、友誼等R( S O刺激 反應(yīng)有機(jī)體 成就(目標(biāo))A)Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略愿景的概念愿景陳述( vision statement)綱領(lǐng)陳述( creed statement)目的陳述( statement of purpose)經(jīng)營(yíng)哲學(xué)陳述( statement of business philosophy)信念陳述( statement of beliefs) 使命陳述( mission statement)Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略愿景的概念l 公司存在的天職( reason of being)。l設(shè)計(jì)方案和策略,成功競(jìng)爭(zhēng)和保護(hù)競(jìng)爭(zhēng)優(yōu)勢(shì)Strategic ManagementSchool 0f Management of UESTC職能戰(zhàn)略l 職能戰(zhàn)略關(guān)注關(guān)鍵職能活動(dòng)和過(guò)程的競(jìng)爭(zhēng)謀略。Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略的價(jià)值l戰(zhàn)略是旗幟、地圖,統(tǒng)一、統(tǒng)領(lǐng)組織的各種活動(dòng)。 A經(jīng)理急忙從背包中拿出一雙運(yùn)動(dòng)鞋。Strategic ManagementSchool 0f Management of UESTC來(lái)自 戰(zhàn)略管理任課教師:李仕明電子科技大學(xué)管理學(xué)院Strategic ManagementSchool 0f Management of UESTC來(lái)自 講授專題專題一:戰(zhàn)略管理概述專題二:戰(zhàn)略制定三項(xiàng)任務(wù)專題三:戰(zhàn)略環(huán)境分析專題四:資源與能力分析專題五:戰(zhàn)略與競(jìng)爭(zhēng)優(yōu)勢(shì)專題六:戰(zhàn)略匹配分析專題七:戰(zhàn)略實(shí)施簡(jiǎn)述Strategic ManagementSchool 0f Management of UESTC來(lái)自 專題一戰(zhàn)略管理概述 —— 基本概念與框架Strategic ManagementSchool 0f Management of UESTC基本概念與框架l戰(zhàn)略是什么?l何謂戰(zhàn)略管理 ?l戰(zhàn)略管理過(guò)程構(gòu)成Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略的概念戰(zhàn)略的概念Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略的概念 戰(zhàn)略是建立在 整體性整體性 、 長(zhǎng)期性 視野基礎(chǔ)上,對(duì)一個(gè)系統(tǒng)未來(lái)發(fā)展的 根本性方向所進(jìn)行的展望、思考和構(gòu)造。 B經(jīng)理見(jiàn)狀忙說(shuō): “仁兄,你不要奢望能夠跑過(guò)熊。Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略的價(jià)值l戰(zhàn)略管理(制定、實(shí)施)能夠使公司獲得、保持和發(fā)展相對(duì)于對(duì)手的競(jìng)爭(zhēng)優(yōu)勢(shì)。一項(xiàng)業(yè)務(wù)有多少對(duì)戰(zhàn)略關(guān)鍵活動(dòng)就應(yīng)當(dāng)有多少職能戰(zhàn)略。l 希望成為何種公司 (what it wants to be)。Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略愿景的特性l為未來(lái)導(dǎo)向l顧客導(dǎo)向l社會(huì)政策宣言l獨(dú)特性:獨(dú)特的形象,獨(dú)特的業(yè)務(wù)著重點(diǎn),獨(dú)特的發(fā)展道路Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略愿景的構(gòu)成l 組織意圖: anization`s purposel 經(jīng)營(yíng)哲學(xué): philosophyl 顧客: customersl 產(chǎn)品或服務(wù): products or servicesl 市場(chǎng): marketl 基本技術(shù): basic technologyl 對(duì)雇員的關(guān)心: concern for employeesl 成長(zhǎng)性與利潤(rùn)率: survival growth and profitabilityl 關(guān)注社會(huì)形象: concern for social image.Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略愿景構(gòu)成l 核心經(jīng)營(yíng)哲學(xué): core business philosophy l 未來(lái)生動(dòng)展望: future vividly perspectives BHAG 宏大: Big 驚奇: Hairy 激動(dòng)人心: Audacious 目標(biāo): goalStrategic ManagementSchool 0f Management of UESTC戰(zhàn)略愿景的要求l 努力實(shí)現(xiàn): 清晰明了、生動(dòng)簡(jiǎn)潔;措辭恰當(dāng),要能夠激發(fā)創(chuàng)造力、激情、想象力、自豪感,目標(biāo)感、成就感;具有吸引力,易于記憶、傳播、交流l 堅(jiān)決避免: 陳詞濫調(diào)、單調(diào)、空洞乏味、大話、套話Strategic ManagementSchool 0f Management of UESTC戰(zhàn)略愿景開(kāi)發(fā)三步驟l定義公司目前業(yè)務(wù)l確定戰(zhàn)略愿景l(fā)傳播愿景Strategic ManagementSchool 0f Management of UESTC業(yè)務(wù)界定三要素l需求: what needs it is trying to satisfy, l顧客群: by which customer groups it is targetingl技術(shù): by the technologies it will use (產(chǎn)品 需求、市場(chǎng) 目標(biāo)、流程 技術(shù))Strategic ManagementSchool 0f Management of UESTC業(yè)務(wù)界定三要素lCustomer needs, or what is being satisfied.lCustomer groups, or who is being satisfied.lThe technologies used and functions perform: how customers` needs are satisfied (value chain activities).Strategic ManagementSchool 0f Management of UESTC what,who and how決定(質(zhì)疑)誰(shuí)是客戶和向客戶提供何種產(chǎn)品或服務(wù)是企業(yè)的戰(zhàn)略職責(zé)( what與 who的非線性關(guān)系)業(yè)務(wù)界定業(yè)務(wù)界定Strategic ManagementSchool 0f Management of UESTC業(yè)務(wù)界定業(yè)務(wù)界定獨(dú)特性創(chuàng)新性英特爾改變自己的戰(zhàn)略定位從 DRAM(動(dòng)態(tài)隨機(jī)存取存儲(chǔ)器)到微處理器 CPU(中央處理器)Strategic ManagementSchool 0f Management of UESTC 關(guān)于關(guān)于 ““ 誰(shuí)誰(shuí) ”” 的決的決策策釋放創(chuàng)造力并思考誰(shuí)可能是公司的目標(biāo)客戶應(yīng)用選擇標(biāo)準(zhǔn)并設(shè)想:公司應(yīng)當(dāng)追求的目標(biāo)客戶是誰(shuí)Strategic ManagementSchool 0f Management of UESTC關(guān)于關(guān)于 ““ 什么什么 ”” 的決的決策策設(shè)問(wèn):公司的創(chuàng)造力是什么能夠?yàn)榭蛻籼峁┦裁?作成本 收益分析并問(wèn):我應(yīng)該選擇提供什么Strategic ManagementSchool 0f Management of UESTC關(guān)于 “如何 ”的決策 企業(yè)決定如何向顧客提供產(chǎn)品或服務(wù),實(shí)際上就是設(shè)計(jì)企業(yè)活動(dòng)的價(jià)值鏈。Strategic ManagementSchool 0f Management of UE