【正文】 原因)，we are unable to fill your order.Moreover, our manufacturers can not undertake to entertain your order for future delivery owing to_______( 進(jìn)一步原因).We will, however, contact you once supply improves.In the meantime, please feel free to send us your specific enquires for other types of_______( 其他型號產(chǎn)品). You can be assured of our best attention at all times.Yours faithfully,
10. 支付方式
Terms of Payment
Dear_______,
We have thoroughly considered the terms of payment discussed with your_______( 人名). We are in agreement with your proposals and hereby give you the terms and conditions which have been agreed upon as follows:
(1) Your terms of payment are_______( 支付方式).
(2) The price quoted to us are_______( 價格條款). The above terms of payment were approved by_______( 批準(zhǔn)單位或個人) and will be acted upon accordingly. The relative order is now being prepared and will be sent to you in the course of_______( 時間).
Your early reply would be very appreciated.Yours faithfully,
11. 催款
Reminder

Dear_______,Account_______( 號碼)
As you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we have not received payment of the above account already_______( 欠款拖期) overdue.
We think you may not have received the statement of account we sent you on_______( 日期) showing the balance of_______( 幣種、金額) you owe. We send you a copy and hope it may have your early attention.
We hope your early reply.
Yours faithfully,

12. 更改信用證
Amending the L/C
Dear_______,
We have received your L/C ( 訂單號) issued by_______( 開證行) for the amount of_______( 金額) covering_______( 產(chǎn)品名稱). After reviewing the L/C, we found that_______( 出錯地方).
We, therefore, are writing this letter, asking you to amend the L/C to read, “_______”( 修改款項).
We shall be glad if you see to it that amendment is cabled without any delay, as our goods have been packed ready for shipment for quite some time.
We look forward to your early reply.
Sincerely,
13. 理賠
Settlement of Claims
Dear_______,
On_______( 日期), I placed a large order for your expensive_______( 產(chǎn)品名稱). Unfortunately, our customers reflected_______( 反映的問題). We are very disappointed with this order. We can’t sell them. On the advice of_______( 人名)I am returning_______( 產(chǎn)品名稱).
Please arrange_______( 補(bǔ)救措施) as soon as possible.
We look forward to your early reply.
Yours,
14. 代理
Agency

Dear_______,
We_______( 公司性質(zhì)).
We would like to inform you that we want to get the potential market for_______( 產(chǎn)品名稱) in this area. So, we want to bee a sole agency. We would, however, be willing to engage in trial collaboration with your pany to see how the agreement works.
We are very interested in_______( 感興趣之事) with your factory for the promotion of your products in_______( 地點).
We look forward to your early reply.
Yours sincerely,
Chapter2 商務(wù)報告
1. 建議報告
Proposal Report
INTRODUCTION
Our pany has recently_______(發(fā)生了什么事，即寫作背景)._______( 何人，多是上級) has asked me to write a report to_______( 寫給何人) on_______( 何時). This report_______( 關(guān)于何事) and is to_______( 為了什么，即寫作目的).FINDINGS
After looking into all the plaints,_______( 指出問題都出現(xiàn)在哪些方面).
● _______ ( 問題1)
● _______ ( 問題2)● _______ ( 問題3)
● _______ ( 問題4)
CONCLUSIONS
In a word, there are_______( 需要改進(jìn)的地方) that are in need of improving.
RECOMMENDATIONS
Based on those findings mentioned above, the following_______( 解決方法) are firmly remended:
● _______ ( 方法1).
● _______ ( 方法2).
● _______ ( 方法3).
● _______ ( 方法4).
_______ ( 報告撰寫人簽名，職務(wù))______(報告撰寫日期)
2. 工作進(jìn)度報告
Progress Report
To:_______( 向誰報告),_______( 該人的職務(wù))From:_______( 寫報告的人),_______( 職務(wù))Date:_______( 寫報告的當(dāng)天日期，注意英美格式的區(qū)別)Subject:_______( 報告的主題、大體內(nèi)容)Period: From _______to_______( 起止時間)
INTRODUCTION:
Last month, as you_______( 要求), I was_______( 背景介紹). They were reported to_______( 出現(xiàn)什么情況).
ACTIVITIES DONE IN THIS PERIOD:
●During the last month, I’ve been_______( 完成的工作1).
●After observing other machines for several days, I find that_______( 完成的工作2).
●I have also been to_______( 地點), and find that_______( 完成的工作3).
PLANS FOR THE NEXT PERIOD:
●I’ll_______( 采取的措施) and try to_______( 計劃1).
●If the problems remain the same or can’t be solved, I have to_______( 計劃2).
●If that’s the case, I have to ______(計劃3)
3. 述職報告
Work Report
To:_______( 報告寫給誰),_______( 該人的職務(wù))From:_______( 寫報告人),_______( 職務(wù))Date:_______( 寫報告的日期)
Introduction:
Being promoted as_______( 職務(wù)名稱)_______( 時間), I have been in charge of_______( 主要職責(zé)) for_______( 工作部分) in_______( 地點) , including_______( 管轄的工作). Conclusions of work done so far:
( 業(yè)績1)
●In order to make more clients know and use our_______( 產(chǎn)品名稱),I have_______( 具體完成情況1).
●I have managed to_______( 具體完成情況2). Our slogan is“Client is the answer”and their satisfaction is our goal. Through personal, emotional and effective munication, we have_______( 做了什么), so as to_______( 取得的效果).
( 業(yè)績2)
●By the end of the year_______(年份), our Section has_______(具體完成情況). While at this time of the year 2008, the sum of_______( 具體名稱，如產(chǎn)品等) has_______( 用具體數(shù)字來說明).
●During the year 2008, more than_______( 具體數(shù)字) are being opened and_______( 具體數(shù)字) are added to our account.
Problems and Obstacles:
●Due to the lack of_______( 問題出現(xiàn)的原因1), despite the rise in_______( 具體名稱，如銷量) , it hasn’t_______( 具體問題1).
●Due to the new system’s failure to_______( 問題出現(xiàn)的原因2), some big clients_______( 具體問題2).
Plans for the future:
●To attract_______( 工作設(shè)想1).
●To enhance_______( 工作設(shè)想2).
●To intensify_____(工作設(shè)想3)
4. 說明報告
Introduction Report

To:_______( 報告寫給誰)From:_______( 寫報告人)Date:_______( 寫報告的日期)
Overview of the product:
The_______( 公司名稱) Corporation has launched its latest brandnew product _____( 產(chǎn)品名稱). This set makes it possible for you to_______( 產(chǎn)品用途). It’s_______( 描述總體特征1) for the home, for the office or for the business trip. It’s easy to_______( 總體特征2). All you need is_______( 總體特征3), and neither a puter nor any special software is required. It’s also very_______( 總體特征4), as