福特汽車(chē)公司的8d分析方法-wenkub
2023-07-07 04:47:30 本頁(yè)面
【正文】 representative to the plant to review the concern and help determine the root cause of the problemIf the Supplier cannot send a representative to the plant, the Supplier should request that the part in question be shipped immediately to them so the Supplier can help resolve the concern.Waiting to respond to a concern sends a negative message to the Supplier’s customer. The longer a Supplier waits to respond, the more difficult it will be for the Supplier to resolve the concern. Responding with a positive attitude and an offer of assistance will make the process go quickly and smoothly. 在現(xiàn)行生產(chǎn)中下面的流程圖顯示了在現(xiàn)行生產(chǎn)中使用QR導(dǎo)致問(wèn)題的提出。驗(yàn)證供方已經(jīng)完整包括所有可疑材料，包括已經(jīng)在裝配工廠、運(yùn)輸中、倉(cāng)庫(kù)和過(guò)程中的零件。需要時(shí)，輔導(dǎo)供方實(shí)施整個(gè)8D過(guò)程以識(shí)別系統(tǒng)的根本原因：列出完成8D過(guò)程的工具(例如, DOE, SPC, FMEA, 散點(diǎn)圖, 檢查單, 控制圖等等).驗(yàn)證供方使用了適當(dāng)?shù)墓ぞ?。依?jù)定義出的原則有效分析 8D報(bào)告。 8D的好處適當(dāng)?shù)赝瓿?D過(guò)程，除了能確定根本原因和糾正問(wèn)題的好處外，還包括：對(duì)于供方：通過(guò)建立小組訓(xùn)練內(nèi)部合作的技巧(Discipline 1)推進(jìn)有效的問(wèn)題解決和預(yù)防技術(shù)改進(jìn)整個(gè)質(zhì)量和生產(chǎn)率防止相同或類(lèi)似問(wèn)題的再發(fā)生 提高顧客滿(mǎn)意度對(duì)于顧客增強(qiáng)對(duì)供方的產(chǎn)品和過(guò)程的信心 8D的有效實(shí)施需仰賴(lài)其他質(zhì)量工具可靠性 設(shè)計(jì)驗(yàn)證，產(chǎn)品和過(guò)程確認(rèn)Design ConceptsCraftsmanship潛在失效模式及后果分析 (FMEA)控制計(jì)劃 生產(chǎn)件批準(zhǔn)程序 (PPAP)/節(jié)拍生產(chǎn)統(tǒng)計(jì)過(guò)程控制(SPC)試驗(yàn)設(shè)計(jì) (DOE) 目的供方通過(guò)準(zhǔn)確完成8D過(guò)程，防止問(wèn)題的再發(fā)生并改進(jìn)整個(gè)制造系統(tǒng)。確定與根本相匹配的糾正措施。當(dāng)出現(xiàn)外部不符合時(shí)，供方必須按顧客規(guī)定的方法做出反應(yīng)，參見(jiàn)顧客的有關(guān)文件。8D分析 緒 論歡迎來(lái)到8D（8 Disciplines）課程，福特汽車(chē)公司使用8D作為問(wèn)題解決的方法（）。 什么是8D？D0：為8D過(guò)程做準(zhǔn)備D1：成立小組D2：?jiǎn)栴}的描述D3：確定臨時(shí)糾正措施（ICA）的開(kāi)發(fā)D4：確定和驗(yàn)證根本原因和遺漏點(diǎn)D5：確定和驗(yàn)證針對(duì)根本原因和遺漏點(diǎn)的永久性糾正措施（PCA）D6：實(shí)施和確認(rèn)PCAD7：防止再發(fā)生D8：承認(rèn)小組及個(gè)人的貢獻(xiàn) 8D報(bào)告示例Supplier A8D Concern Analysis ReportCONCERN NO:0X0000CONCERN TITLE:Mislabel 483 CA/AADATE OPENED:11/22/00ASSIGNED TO:QR Team(2) Describe Concern:Parts are labeled as 0X007D483CA (Style C), parts are actually 0X007D483AA (Style A).Return authorization 0X001100Need to certify next 4 shipmentsPRODUCT LINE:0X00PRODUCT NAME:Snap ring(1) Team MembersMike Paulson, Joan Huber, John DeCarlo, Denise Roxbury, Amy Bloom, Louis Keller, Michelle Fargo, Justine Williams(3) Define and Verify Containment Actions:Checked inventory 11/22/00 for mislabeled totes, 4 pallets found, all marked correctly.Quality Alert issued 11/22/00.Joan Huber in to Livonia to relabel parts 11/28/00 – no need to return parts. There were 39 totes to relabel.(4) Define Root Causes:Shipping department has put several new employees on all shifts, inexperienced packers used incorrect labels.(If additional analysis is required indicate pletion dates)
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