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的組織和工作效率方面有著什么樣的主要問題?17. From the view of an IT personnel, regarding the performance of IT organisation:作為一個信息技術(shù)部門的員工,對于目前信息技術(shù)部門組織的績效:What’s the one “area” do you satisfy most?您最滿意的是哪一點? What’s the one “area” do you want to improve or change immediately?您認(rèn)為應(yīng)該立即提高或變革的是哪一點? How do you contribute your idea? Is it easy to municate with others?您如何提供您的意見?與其它同事交流方便嗎? 18. What is the ongoing and planned IT strategy for global, regional and local? 有哪些正在進(jìn)行或已列入計劃的全球型,區(qū)域型和本地型信息技術(shù)戰(zhàn)略?How is the direction set for IT within the pany in terms of investment levels, technology directions and project ,技術(shù)方向和項目優(yōu)先級的角度來考慮,在公司內(nèi)部是如何為信息技術(shù)的發(fā)展制定方向的呢?Strategy/Initiative/Project戰(zhàn)略/發(fā)起/項目(. Wellkom, Star Network, IT concept)(例如,Wellkom, Star Network, IT concept)Key Objective關(guān)鍵目標(biāo)Investment投資 ($)Coverage范圍Owner所有者Global:全球型Regional:區(qū)域型Local:本地型19. Who defines business requirements for the IT organization and how are these municated to IT organization? 誰為信息技術(shù)部門確定業(yè)務(wù)需求?這些需求是如何與信息技術(shù)部門溝通交流的?How often do you meet with user departments to define / refine their requirements? 信息技術(shù)部門多長時間與用戶部門會談以確定或重新確定他們的需求?20. What is the current IT strategy/guideline for global, regional and local? Who are the initiatives and owners?Strategy/GuidelineInitiativesOwnersGlobalRegionalLocal21. How is the direction set for IT within the pany in terms of investment levels, technology directions and project prioritization.Investment ($)CoverageKey ObjectivesWellkomStarnetworkIT concept22. How do these business requirements be incorporated into or fit into the local/regional/global IT strategy or direction?這些業(yè)務(wù)需求是如何被并入全球型,區(qū)域型和本地型信息技術(shù)戰(zhàn)略或發(fā)展方向的?Who defines business requirements for the IT organization and how are these municated to IT organization? How do these business requirements be incorporated into or fit into the local/regional/global IT strategy or direction?23. What influence does IT organization have on defining the business requirements and direction? 信息技術(shù)部門在定義業(yè)務(wù)需求和發(fā)展方向時有著什么樣的影響?Who initiate the change? 誰發(fā)起的這些變革?Will you consider the local/regional/global IT strategy is mostly businessdriven or ITdriven?您覺得全球型,區(qū)域型和本地型的信息技術(shù)戰(zhàn)略是業(yè)務(wù)驅(qū)動型還是信息技術(shù)驅(qū)動型?IT influence:信息技術(shù)部門的影響: Change Initiator:變革發(fā)起者: Global全球型Regional區(qū)域型Local本地型Businessdriven業(yè)務(wù)驅(qū)動ITdriven信息技術(shù)驅(qū)動24. How’s the IT overall view for the past three years?在過去的三年中,信息技術(shù)部門的綜合情況如何?IT Budget信息技術(shù)部門的預(yù)算IT actual cost信息技術(shù)部門的實際成本IT Head Count信息技術(shù)部門人數(shù)Turnover Rate人員流失率Major investment area主要投資點20001997200119982002199925. How many applications are there in the entity? 公司中有多少種應(yīng)用程序?Please specify the application name, application type (customised/packaged/developed), function supported, system ,類型(用戶型/封裝型/開發(fā)型),支持的功能以及系統(tǒng)要求。 Batch批處理168。 YES是168。 174。 173。172。 176。 175。 174。 173。172。 176。 175。 174。User Department用戶部門0603/9903025/9903014/99031203/98031102/98031001/9803Transaction volume處理量Average data volume /transaction 平均數(shù)據(jù)量/處理37. Please describe the concentricity of the entity. How many locations are the departments distributed? How is the average distance among them (100m, 200m, 500m, 1km, or more)? Are they connected by network now?請描述公司的地理集中性。 ?請描述網(wǎng)絡(luò)狀態(tài)和容量。168。 By others其它 52. What’s the procedure to issue a development jobHow is a development project be initiated? Usually, who is the initiative of the development and who is responsible for the approval?Who initiate and who will take the responsibilities?開發(fā)項目是如何被發(fā)起的?誰是發(fā)起人,誰是負(fù)責(zé)人?Decision Maker決策者User Department用戶部門IT Department信息技術(shù)部門Job description工作描述Initiator發(fā)起者Approver決策者53. What kind of methodology is applied in the development process / testing process?在開發(fā)和測試過程中,采用了哪些方法論/軟件工程?Methodology/Software engineering方法論/軟件工程Development process開發(fā)過程Testing process測試過程54. Are there any global / regional / local standards to be applied onto the development? Who is responsible for the application of the standard?是否有全球型/區(qū)域型/本地型開發(fā)標(biāo)準(zhǔn)?誰負(fù)責(zé)在程序開發(fā)過程中定義這些標(biāo)準(zhǔn)?Development Standards開發(fā)標(biāo)準(zhǔn)Standards definer標(biāo)準(zhǔn)定義者Global全球型Regional區(qū)域型Local本地型