【正文】 ers 定容器 FTQ Improvement Process FTQ改進程序 23 ? Implement Alarm Reaction Plan if Limit Exceeded 如果超過警戒限，執(zhí)行反應計劃 ? Reaction Plan:反應計劃 Alarm Limit Exceeded? 超出警戒限 Contain 抑制 Investigate 調查 Implement Containment Plan Until Problem Fixed 執(zhí)行抑制計劃直到問題解決 Yes Containment Plan 生產抑制計劃 FTQ Improvement Process FTQ改進程序 24 ? Record Data 記錄數(shù)據(jù) ? Data must be recorded and plotted over time: 要按時記錄數(shù)據(jù)并繪制數(shù)據(jù)圖 ? At the cell level, the number of pieces rejected shall be recorded by defect category at a defined frequency. This data must be used to react to abnormal process conditions (process monitoring) 每個作業(yè)區(qū)都必須用不良記錄表以一定頻次來記錄不良品數(shù)目．數(shù)據(jù)必須用來對異常程序作出反應．（程序監(jiān)測） ? Since the area of opportunity varies from sample to sample, the reject count must be converted into a rate (FTQ PPM) prior to charting 因為樣品與樣品的 ? Each area should have a performance tracking board that would reflect the manufacturing FTQ information by shift FTQ Improvement Process FTQ改進程序 25 ? Analyze Data ? 分析數(shù)據(jù) ?The basic quality tools are: ?基本的品質工具 ? Flow Charting流程圖 ? Check Sheets報帳單 ? Pareto柏拉圖 ? Cause and Effect因果圖 ? Run Chart ? Histogram柱狀圖 ? Scatter Diagram散布圖 ? Control Chart控制圖 FTQ Improvement Process FTQ改進程序 26 Initiate Structured Problem Solving 開始程式化問題解決 Understand Defects and Decide the Order of Priority: 了解不良并確定優(yōu)先順序 Assign problems to CrossFunctional Group: 向獨立功能性小組提交問題 Select and Plan the Improvement: 1 Right Information 2 Right Cause 3 Right Timing 選擇并計劃改進 :1 正確的信息 2 正確的原因 3 正確的時間 Fix the Biggest Problems First: 先解決最大的問題 1 2 A B C D Problems 1 2 1 2 Responsible Team Works Problems 負責小組指出問題 DEFECT 1. 2. 3. 4 3 2 3 2 2 1 1 1 1 First Time Quality Process 一次下線合格率程序 27 ?Analyze Data ?分析數(shù)據(jù) Problem Identification 問題識別 Problem Analysis 分析問題 Flowchart 流程圖 Brainstorming 頭腦風暴 Pareto Chart 柏拉圖 Cause amp。S 工具： 柏拉圖 因果圖 集中圖 流程圖 柱狀圖 分散圖 報帳單 ５ WHY39。 COUNT DISCREPANT PARTS 識別并清點差異品 IMPLEMENT ALARM REACTION PLAN (IF EXCEEDED) 執(zhí)行警戒方案 (如超出警戒值 ) RECORD DATA 記錄數(shù)據(jù) ANALYZE DATA 分析數(shù)據(jù) SELECT amp。First Time Quality 一次下線合格率 PPM TIME 2 First Time Quality ? What First Time Quality Is ? 一次下線合格率是什么 ? ? Why It Is Important ? 它的重要性在于 ? ? Why We Need to Measure It ? 我們?yōu)槭裁匆y量它 ? ? How to Calculate It ? 如何進行計算 ? ? FTQ Deployment, Evaluation and Improvement Process ? FTQ調度 ,評估及改進程序 ? Responsibilities ?職責 ? The Structured Approach Steps ?結構化改進步驟 ? The Basic Quality Tools ?基本質量工具 ? How to Apply the Quality Tools ?工具使用方法 ? Monitoring and Reporting ?檢測及報告 ? Class Exercise 3 ? What is First Time Quality? 一次下線合格率是什么 ? ?First Time Quality is a measure of the number of pieces rejected in a manufacturing process versus the total number of pieces attempted. 一次下線合格率是指在一次生產過程中所產生的不合格品與總產量的比值 REJECTS First Time Quality 4 ?Define ALARM LIMITS 確定警戒線 ?Catch and Count Defects 捕捉并計算不良品 ?React to ALARM LIMITS 對警戒作出反應 ?Follow Reaction Plan 根據(jù)應對計劃 ?Voice of the Customer 客戶反饋 Reaction Plan First Time Quality ?Initiate Structured Problem Solving 開始結構化問題的解決 ZERO Defects Forward A structured approach 1 2 5 ? FTQ can be viewed as a two phase ap