【正文】 .............................................8第三章 職位評估 .......................................................................................................................................................111. 職位評估的含義 ...........................................................................................................................................112. 職位評估的意義和時機(jī) ...............................................................................................................................113. 職位評估的準(zhǔn)備 ...........................................................................................................................................124. 職位評估的方法及工具 ...............................................................................................................................125. 中國移動（香港）有 限 公 司 職位評估的結(jié)果 .............................................................................................13附錄一 職位分析與職位描述的操作手冊 ...............................................................................................................14附錄二 職位描述樣張 ...............................................................................................................................................16附錄三 中國移動（香港）有 限 公 司 標(biāo)準(zhǔn)職位評估結(jié)果 .......................................................................................19第二部分 薪酬管理系統(tǒng)（管理者手冊） ...........................................................................20第一章 薪資結(jié)構(gòu)設(shè)計 ...............................................................................................................................................211. 綜述 ...............................................................................................................................................................212. 薪資結(jié)構(gòu)設(shè)計步驟 .......................................................................................................................................21第二章 薪資調(diào)整流程 ...............................................................................................................................................281. 薪資管理的含義及目標(biāo) ...............................................................................................................................282. 薪資調(diào)整步驟 ...............................................................................................................................................28第三部分 績效管理系統(tǒng)（管理者手冊） ...........................................................................32第二章 績效管理系統(tǒng)綜述 .......................................................................................................................................341. 績效管理的基本概念 ...................................................................................................................................342. 績效管理的適用對象 ...................................................................................................................................343. 績效管理系統(tǒng)的主要內(nèi)容及形式 ...............................................................................................................354. 績效管理系統(tǒng)的三大環(huán)節(jié) ...........................................................................................................................37第三章 建立績效管理系統(tǒng)的必要條件 ...................................................................................................................411. 建立績效管理體系需要的組織支持 ...........................................................................................................412. 建立績效管理體系需要的信息支持 ...........................................................................................................443 / 1333. 建立績效管理體系需要的薪酬支持 ...........................................................................................................45第四章 關(guān)鍵績效指標(biāo) ...............................................................................................................................................471. 關(guān)鍵績效指標(biāo)的含義及意義 .......................................................................................................................472. 關(guān)鍵績效指標(biāo)分類 .......................................................................................................................................493. 關(guān)鍵績效指標(biāo)的設(shè)計 ...................................................................................................................................51第五章 工作目標(biāo)設(shè)定 ...........................................................................................................................................571. 工作目標(biāo)設(shè)定的含義與意義 .......................................................................................................................572. 工作目標(biāo)的設(shè)計 ...........................................................................................................................................57第六章 能力發(fā)展計劃 ...........................................................................................................................................621. 能力的含義和分類 .......................................................................................................................................622. 制定能力發(fā)展計劃 .......................................................................................................................................623. 能力發(fā)展計劃制定流程 ...............................................................................................................................63第七章 績效計劃 .......................................................................................................................................................651. 績效計劃的含義和意義 ...............................................................................................................................652. 績效計劃制定的原則 ...................................................................................................................................663. 公司經(jīng)營業(yè)績計劃制定的要素和步驟 .......................................................................................................674. 員工績效計劃制定的要素和步驟 ....................