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or whether there is anything the hotel can do to improve.) the guest wants to have something which your restaurant doesn’t have, what would you say to him? ( Sorry sir. This is not available in our restaurant. But can I suggest some ...?)(三)西餐宴會擺臺 the guest pays the bill, and you want to express your good wishes, what would you say? (Thank you for your having chosen our restaurant and have a good time staying in our hotel.) the guest wants to know the business hours for breakfast, what would you say? ( The breakfast is served from 6:00 am to 10:00 am ) you learned that the guest would leave the hotel very early next morning. What suggestion would you give him? (I would suggest him to have his bills paid in the night in case there is hurry in the morning.) would you say to someone who walks into your restaurant for a meal? (Wele to our restaurant. Do you have a reservation?) the guest orders the beefsteak, what do you have to pay attention to? (How would the guest like it done: well done or rare.) you find that the guest leaves the restaurant without paying his bill, what would you do? (I would go and politely tell him that he has forgotten to pay his bill.) the guest es to the Western Restaurant for Chinese food, what would you do? (I would say sorry to him and tell him where to go to have Chinese food.) the restaurant is full when the guest es, what would you say to the guest? (I would say “we are very sorry, but there is no seat available at the moment. Could you please just wait for a moment?”) the guest takes out his cigarette and starts smoking in a nonsmoking area in the restaurant, what would you do? ( I would go to him and politely tell him that this is a nonsmoking area and ask him to smoke in the smoking area.) you are on duty. What would you say if the guest invites you to a drink? (I would tell him that I am working. So I’m not supposed to accept the guest’s invitation. But I would thank him all the same.) (四)調(diào)酒31. What drinks do guests usually order after meal? ( After meal, guests usually order Brandy or Liqueur of port wine 波爾圖葡萄酒 ) 32. What is champagne?( Champagne is a sparkling, dry, white wine originally from the region of Chamagne. ) 33. What is cognac? (Cognac is a brandy distilled in the town of Cognac, France.) 34. What is whiskey? (Whiskey is distilled alcoholic liquor made from grain, usually containing from 43 to 50 percent alcohol.) 35. What does “” mean? ( “” means V—very)76. Make it two, please. (在給我來一杯。)69. How about a “night up”? (臨睡前再來一杯,怎么樣?)70. Two ounces scotch on the rocks,please (要一杯兩盎司加冰的蘇格蘭酒) 71. The name of “Bright Stars” (雞尾酒名) is romantic. ( “星光燦爛”的名字很浪漫。) 63. People like “Dance Of Bright Sun” (雞尾酒名) very much. (大家都很喜歡“艷陽之舞”。) is the menu and the wine list. Would you like to order an aperitif? (這是菜單和酒水單。) there a Muslim restaurant nearby?(附近有清真餐廳嗎?) would like a cup of tea with a slice of lemon,please.(我想要杯檸檬茶。) total amount is one hundred and eighty Yuan.(總共180元)(三)西餐宴會擺臺 would you like your steak cooked? (您希望您的牛排怎么燒?) you like your steak well done or rare? (您的牛排是要全熟的還是三分熟的?)’d like a cup of whisky on the rock.(我想來杯加冰的威士忌。) is a street where the l