【正文】 e. What would you remend, waiter?啊，我快餓死啦。A: Do you need anything else, sir?先生，還有其他需要嗎？B: No thanks. Ah, yes! Can I have some more juice for the minibar?沒有，謝謝。A: Is there any thing else, sir?還有什么嗎，先生？B: No, that’s all.沒有了，謝謝。Dialogue 4A: Good morning. Can I help you?早上好。C: George. Let’s split this.喬治，我們各自付帳吧。B: Do you want any dessert?要甜品嗎？C: No dessert, thanks. Just coffee.不，謝謝。A: Can we see the menu, please？能讓我們看一看菜單嗎？B: Here you are.給您。A: Your table is ready, sir. Please step this way.你們的桌子已經(jīng)準備好了，先生，太太。請問先生貴姓？B: Bruce. By the way. Can we have a table by the window?布魯斯。約要等30分鐘才會有空桌。A: Anything more, sir?還要什么別的東西嗎，先生？B: No, that’s enough. Thank you.不要了，足夠了。B: I’d like to have a glass of tomato juice, please.請給我來一杯西紅柿汁。A: Any cereal, sir?要來點谷類食品嗎，先生？B: Yes, a dish of cream of wheat.好的，來一份麥片粥。謝謝。你們介意在休息室喝點東西直至有空桌嗎？B: No，thanks. We’ll e back later. May I reserve a table for two?不用了，謝謝。順便，我們可以要一張靠近窗口的桌子嗎？A: We’ll try to arrange it but I can’t guarantee, sir.我們會盡量安排，但不能保證，先生。請往這邊走。A: What’s good today?今天有什么好吃的？B: I remand crispy and fried duck.我推薦香酥鴨。 咖啡就行了。A: No, it’s my treat tonight.不，今天我請客。有什么能效勞的嗎？B: I want an American breakfast with fried eggs, sunny side up.我想要一份美式早餐，要單面煎的雞蛋。(Later)稍后A: Good morning, sir. I’ve brought the breakfast you ordered.早上好，先生。 啊！可否多放一些果汁在冰箱里？A: What kind of juice would you like, sir?哪種果汁呢，先生？B: Tomato, orange and apple juice, please.番茄汁、橙汁及蘋果汁。我想吃點真正的中國菜。A: They are both spicy hot, I’ve heard.我聽說這兩種都很辣。B: Then there’s the Cantonese cuisine and the Jiangsu cuisine. Most southerners like them.再有是粵菜和江蘇菜。我很想試一試。我是說，要是堵車不厲害的話。A: That’s very kind of you. Thanks a lot.您真是太好了！多謝多謝。A:The Reception Desk is straight ahead．接待處就在前面。A:It sells both Chinese and foreign cigarettes．在那兒可買到中國香煙和外國香煙。 酒店英語口語會話必備手冊一．概述 在酒店里所使用的英語會話，基本上是屬于商業(yè)英語，與日常生活會話中所使用的英語略有不同，較注重禮節(jié)。 * 別說“I don’t know.”回答“不知道”是非常不禮貌的說法。但必須注意，注視對方的眼睛，并不是無理地盯著對方看。 1． 自己要做什么事時，就使用May I ~ May I have your name, please? 請問尊姓大名 May I have your checkout time, please? 請問您什么時候結(jié)帳離開？ May I see your passport, please? 請讓我看一下您的護照好嗎？ May I know your nationality, please? 請問您的國籍是什么？ 2． 麻煩客人時，可使用Could you ~ Could you fill out the form, please? 請您填寫這張表格好嗎？ Could you write that down, please? 請您寫下來好嗎？ Could you draft the fax, please? 請您寫下傳真的草稿好嗎？ Could you hold the line, please? 請不要掛電話好嗎？ 3． 詢問客人的喜好或是做什么時，可使用Would you ~ Would you like tea or coffee? 請問您要喝茶還是咖啡？ Would you like to take a taxi? 請問您要搭計程車嗎？ Would you mind sitting here? 請問您介意坐在這里嗎？ ** 只要在疑問詞后加“Would you ~”，就可以提出大部分的詢問。 Just a moment, please. 請稍等。 I am afraid I can’t do that. 不好意思，我恐怕沒辦法那樣做。 I am very sorry for the delay. 很抱歉延誤了時間 I am very sorry for the inconvenience. 很抱歉造成您的不便。 Thank you very much. 非常感謝您。 7． 當客人準備離開時，可以說： Have a nice day. 祝您有美好的一天。 8．當客人的英語難以理解時 面對客人的疑問，不要只是一味地傻笑，或是一直說Yes, ，要向客人提出疑問，或是先向?qū)Ψ秸f“Just a moment, please.”, 然后請求他人協(xié)助。 This is the LI JIA Hotel, 22341156. 這里是麗嘉酒店，電話是22341156。請您改撥22341156好嗎？ I am afraid is out at the moment. He should be back around 5 . 不好意思，林先生現(xiàn)在外出。 May I have your name and ph