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酒店英語口語培訓(xùn)內(nèi)容-wenkub

2023-04-19 01:55:08 本頁面
 

【正文】 me and room number please?  What kind of credit cards have you god?  As a hotel policy, We accept the following cried cards.  Do you need receipt or bill?  Just a moment please. I’ll write out receipt for you.  I’ll send a bellmen up to get your luggage.  How would you like to pay in cash or by credit card?  This is your bill, please check it and sign here.1Here is your change and receipt. 1May I have a print of your card, please?1Did you take anything from the minibar this morning? 1Have you used any hotel services since breakfast?1Today’s exchange rate is yuan RMB for one us doller.1What kind of currency do you want to change.1How much would you like to change.1The rates of exchange are on the board there.1The rate of your room, will be paid by your host.Very sorry, As hotel policy , If you want to extend your stay in our hotel, you’ll have pay half of the rate more if you check out after 12:00, And if you leave after 6:00 pm, you’ll have to pay the full day rate.  Conversation  Cashier: Good morning. sir. May I help you?  Guest: My name is Mr Bell and I was in room 1111. I’d like to check out. Can I have my bill now?   C: Certainly. Mr Bell, please wait a moment……Thank you. Did you have breakfast this morning at the hotel or have you used any hotel services since breakfast? G: Yes, but I paid cash for is also I haven’t used any services.   C: Fine. The total including sevice charge for two days is 844 yuan. Please check it.   G: OK.   C: Thank you, sir. Would you like to pay in cash or by credit card?   G: Credit card. Here you are!   C: Thank you. Could you sign here, please?   G: Fine.   C: Thank you for your ing. Please drop in again. Goodbye.  B  Cashier: Good morning. May I help you? Guest: I’m Mr peters in room 806. I’m checking out today. But my flight doesn’t leave at until 4:30 and I don’t want to wait around at the airport all day. Could I keep the room this afternoon?C: Certainly, but as the hotel policy. The check out time is 12:00 at noon. You’ll have to pay half of the rate more. If you leave after 12:00.G: Never mind, then. Can I just leave my luggage somewhere until 4:00 ?C: Certainly, sir. If you speak to the bellman, he’ll take care of it. G: Thank you.C: It’s my pleasure. 行李員崗位英語口語  Useful Expressions  Excuse me. Which one is your bag?  Is this bag yours?  I’ve e for your luggage.  I hope you will dropin again!  This is your claim tag.  May I help you with your luggage?  What else can I do for you?  Gould you sigh here?  Breakfast is on the first floor, from 7:00am to 9:00am.  Is your luggage will be here shortly?  1How long will you leave the luggage here?  1Let me take it please!  1May I have your tag, please?  1What’s your room number?  1 Toilet is turn left.  1How many pieces (of luggage ) do you have.  1In our hotel we don’t accept tips. Thank you all the same.  1I hope you will enjoy you’re stay.  1Have a nice trip.  Are these your luggage.  Conversation  ABellman: Good afternoon. Madam. Wele to our hotel.  Guest: Good afternoon.   B: May I help you with your luggage, madam?   G: Yes, please! B: Please Just a moment, I’ll get a luggage cart. madam…….Thank you for waiting. I’ll show you to the front desk. This way, please.   G: Thank you!   B: You’re wele.  Bellman: Madam. May I have your room card, please?  Guest: Yes. Here you are.   B: Thank you. your room is on the 10th floor. This way please……(take a elevator ).Your room is here, after you (go into the room).   G: Thank you very much.   B: Not at all. Where would you like me to put your luggage.   G: Anywhere. If you like.   B: Please check it. Is it the right number of your luggage?
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