【正文】 obtaining:我們通過不斷的發(fā)出補貨，訂單訂購商品保證現(xiàn)貨的方式，是通過收銀臺和商場內(nèi)的電腦系統(tǒng)跟蹤和訂購商品的方法就是銷售點補貨，訂貨的準(zhǔn)備需要系統(tǒng)以下信息：? Point of sale data from your scanning registers. 收銀臺掃描器的銷售點數(shù)據(jù)? Point of sale data from your scanning registers. 收貨的信息? Last year’s sales data. 去年的銷售數(shù)據(jù)? Maximum shelf quantity. 最大的貨架量? Onhand information you supply. 現(xiàn)貨存量The Store Replenishment System at the Home Office uses all information to calculate suggested orders. The POS Replenishment System uses data from your store to calculate suggested orders. This creates orders that are customized to your store’s rate of sale. The detail content would be discussed in the PI/POS program.總部電腦系統(tǒng)運用所有的這些信息計算建議訂單，商場同事審核完成真正適合商場銷售的訂單。； Benefits of . Our . system allows us to provide better Customer Service and operate more efficiently. Some of the benefits of our . system include:，更有效地進行商場運作。? Skill development in munication, delegation, empowerment and team building在與人溝通、授權(quán)和團隊建設(shè)中的技巧培養(yǎng)；? Servant Leadership and how honesty and integrity relate to managing others 公仆領(lǐng)導(dǎo)和評估他人工作的忠誠；? Managing Diversity at WalMart Stores, Inc. 沃爾瑪公司中多樣化的管理；? Resources for Living 生存的資源；? Effective Coaching有效的指導(dǎo)。Chapter 3 Regional Trainer第3章 區(qū)域培訓(xùn)員Supercenter 購物廣場To the Regional Trainer of Supercenter, the important duty is the management training of stores. Additional, and the modification of the MTP program are essential following up of the MT training.對于購物廣場的區(qū)域培訓(xùn)員來說，重要的職責(zé)是各個店中管理層的培訓(xùn)，除此以外，還有MT培訓(xùn)的跟進和MTP課程的修改。Please note that this workshop is for three full days. All the trainee will receive a certificate after this training.整個課程歷時3天，完成培訓(xùn)后學(xué)員可獲得一份畢業(yè)證書。其優(yōu)點體現(xiàn)在以下各方面：? An improved InStock Position. This leads to more sales and in turn produces more profit and more profit sharing dollars. 保證現(xiàn)貨。 Timely and Accurate Information. This assists our Buyers, Distribution Centers and VendorPartners in making more informed purchase decisions.及時和準(zhǔn)確的信息。以上的內(nèi)容都會在PI/POS課程上做詳細的介紹。票據(jù)方面包括票據(jù)部工作種類、票據(jù)部核查要點、財務(wù)核查要點和鮮食盤點。該課程為沃爾瑪食品業(yè)提供基礎(chǔ)的管理工具，包括利潤總額報告、開銷目錄清單和鮮食部門的基本運作。L和分類帳等等。It provide tools and techniques to prevent shrinkage, by learning how to implement operational controls, analyzing key reports in the UPC Office, Claims, Receiving, floors and FrontEnd, and how to conduct pre and post inventory activities and reviews. At the same time, the trainer from Loss Prevention will share the information about the control point of store stealing from inside and outside and some examples analysis. It aims to increase the loss controlling skill of the management.課程讓學(xué)員通過學(xué)習(xí)如何運用營運控制，分析UPC辦公室、索賠辦、收貨部、樓面和前臺、票據(jù)辦和防損各部門的損耗控制點，為防止損耗提供工具和技術(shù)。大量的數(shù)據(jù)處理只有在完善、先進的硬件設(shè)備和復(fù)雜精確的軟件支持下才能對樓面運作起幫助和監(jiān)督作用。It is not until the management has worked in current position for at least 6 months that he/she had the chance to attend the required programs. Furthermore, the programs are not pulsory for all the management. Some programs, which are very special, for example, the WFI/PTS, are focus only on the DM of the Fresh Department. On the other hand, some programs is required for all management (C Grade and above), LF, etc. 所有的管理層都應(yīng)在其崗位上工作滿6個月內(nèi)，會受到相應(yīng)的培訓(xùn)，另外，以上課程并不是對于所有的管理層都是必修的，一些十分專業(yè)的課程，如WFI/PTS只是針對鮮食部門的經(jīng)理，但如LF等一些課程，則是所有主管以上管理層都要上的課程。Train the Trainer is the teaching material to train the management trainer, it aims to help them to be an excellent trainer。由于現(xiàn)在MT人數(shù)越來越多，只由區(qū)域培訓(xùn)員來跟進是不可能的，因此區(qū)域培訓(xùn)員已將MT跟進工作逐漸轉(zhuǎn)給各個店里的培訓(xùn)協(xié)調(diào)員，其主要任務(wù)包括：? Weekly Review 每周回顧To all the MT in Operations, the store’s GM and DGM will have a Weekly Review with them. The purpose is to listen to their requests and suggestions from operations. All these will be collected by the Training Coordinator and feed back to Regional Trainer. They will be handled properly.對于所有營運的MT，每個星期店里的經(jīng)理及副總都將與他們做一個每周回顧，目的是了解他們在營運中的需求，對店中營運的意見和建議。 Invoice Guide, Merchandise System Guide, Claim Guide and Accounting Guide. Every guides cover the detail explanation of all the working procedure, duty and content.為了使各間中國沃爾瑪商店的營運更符合標(biāo)準(zhǔn)備，我們從美國引進了各種營運指南，分別是前臺指南、收貨票據(jù)指南、商品系統(tǒng)指南、索賠指南和現(xiàn)金房指南。培訓(xùn)組現(xiàn)在正著手推廣這些指南的使用，同時，我們還將跟進指南使用結(jié)果的信息反饋，并