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e sorry to tell you that neither of the ____ you mentioned has reached us yet.A. letter of credit B. letters of credit C. letter of credits D. letters of credits( ) remedy our fault, we have forwarded __________ for all the defective items.A. alternatives B. choices C. substitutes D. replacementsSection BDirections: There are ten blanks in the following letter. You are required to choose the best one from the given four choices marked A, B, C, and D. Then write down the correct answer in the brackets. This section totals 10 points, one point for each blank.Dear Mr. MorganYour Order No. 231Thank you for the 1 order of February 2 for 28,800 raincoats, 2 will be ready for shipment by February 28 and be packed in 3 containers.Our raincoats are now packed in a polythene bag each and then in a cardboard box, 12 dozen 4 a carton, 5 a gross weight of some 38 kilograms. Each carton is 6 6 with a polythene sheet and secured by overall strapping, 7 preventing the contents from dampness and possible damage 8 transit.We think that since a polythene bag is used for each raincoat, it is attractive and all ready for window display, which will no doubt boost the sales. In addition, the packing is light in weight and therefore easy to 9 .We state the above packing details for your consideration and will execute your order accordingly if we do not hear from you 10 the contrary before February 18.Sincerely yours( )1. A. caption B. captioned C. subjected D. pictured( )2. A. which B. that C. who D. where( )3. A. seafit B. oceanworth C. seaworthy D. seaworth( )4. A. for B. at C. on D. to( )5. A. at B. for C. with D. to( )6. A. in line B. lining C. lines D. lined( )7. A. so B. therefore C. thus D. but( )8. A. in B. for C. to D. at( )9. A. cope B. deal in C. handle D. specialize ( )10. A. at B. on C. in D. toSection CDirections: There are two passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C and D. You should decide on the best choice. Then write down the correct answer in the brackets for each question or statement. This section totals 20 points, two points for each question.Passage OneThe process of mediation is in essence a negotiation that is facilitated by an objective third person. The parties remain the decision makers in the process, and the mediator assists in keeping the channels of munication open, guiding the parties in the process of identifying and resolving each issue separately, and preparing a final agreement. Although for many years the use of mediation has been a mon means of resolving nonmercial disputes, it is increasingly being used in the business and international arenas.The focus of mediation is on the future relationship of the parties. The process is intended to allow the parties to repair and then build a more durable relationship that will hopefully continue to their mutual benefit. Often, mediation results in a promise by both parties, and they both e out winners.The process is informal, rela