埃森哲-movingtocmmilevel-wenkub
2023-05-31 14:21:55 本頁面
【正文】 entify critical areas with potential for maximum business impact – Innovate and transform the processes in those areas – Deliver performance improvements and lower operating costs by assuming responsibility for certain business functions or areas ? We serve 89 of the Fortune Global 100 and more than twothirds of the Fortune Global 500. ? More than 90 percent of our top 100 clients in fiscal year 20xx have been clients for the past five years, and more than 60 percent have been clients for at least 10 years. 5 Marketfacing Structure Comm. amp。 High Tech Financial Services Government Products Resources Global Strategic Delivery Approach Alliances Business Consulting Capability Group—Service Lines and BPO Businesses Technology amp。 Baselines Quality Process Deliver ? High Quality ? 0 Critical Defects ? Required Solution Over Estimating Cost leads to lost Sales Under Estimating Cost leads to lost Profit Improve Client Satisfaction QPM ?Document Peer Reviews ?Analyze Peer Review Data at the Team Level ?Complete Analysis “Real Time” (at the pletion of each review and at the team level twice monthly) ?Compare against Organizational Baselines (our average and normal statistical variance) ?Determine Causes ?Take Corrective Actions Early ?Predict Test and Quality Results (Defect Detection Model) ?Improve the Quality Process Sales Profit Margin Deliver ? X% Ahead of Schedule ? X% Under Budget Reduce ? Defects/Faults ? Testing Rework X% ? Warranty Cost X% ? Maintenanc
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