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是 BPM的最後要素-參考第二章 ? 策略控制是由 Business Quality Council來管理 ? Business Quality Council至少每週開會一次 ? 最好的設(shè)計, Business Quality Council與經(jīng)理部門合而為一。 2020/7/5 The Six Sigma Revolution 4 Process throughputstandardization matrix tools Nonstatistical control: Checklist Schedules Statistical control: X bar and R charts X bar and S charts Other types of charts Nonstatistical control: Periodic status reviews Other type of Statistical control: Bar charts, Pie charts Pareto charts 高標(biāo)準(zhǔn)化 高生產(chǎn)力 2020/7/5 The Six Sigma Revolution 5 The five steps to statistical control charting ? step1- Collect data in order of chronological sequence ? step2- Calculate subgroup averages and subgroup ranges ? step3- Calculate the control limits ? step4- Plot subgroup averages and subgroup ranges on the control chart ? step5- Analyze, interpret, and utilize the chart 2020/7/5 The Six Sigma Revolution 6 Documentation ? Process own