客服售后管理系統(tǒng)-用戶需求說(shuō)明書-wenkub
2023-01-28 15:16:59 本頁(yè)面
【正文】 .................3 項(xiàng)目背景 ................................................................................................................................................3 項(xiàng)目目標(biāo) ................................................................................................................................................3 項(xiàng)目范圍 ................................................................................................................................................3 系統(tǒng)角色 ................................................................................................................................................33 功能性需求 .............................................................................................................................................3 業(yè)務(wù)需求 1 .............................................................................................................................................4 業(yè)務(wù)說(shuō)明 ........................................................................................................................................4 業(yè)務(wù)流程 ........................................................................................................................................4 業(yè)務(wù)需求 2（示例） ..............................................................................................................................4 業(yè)務(wù)說(shuō)明 ........................................................................................................................................4 業(yè)務(wù)流程 ............................................................................
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