【正文】 u County and Chunan County. 26. What are three unusualness on the West Lake？ Why are they regarded as three unusualness? They are： the Long Bridge, the Broken Bridge and the Solitary Hill. And they are regarded as three unusualness because the Broken Bridge is not broken。s the average temperature in Hangzhou: What’s the highest temperature in summer and the lowest temperature in winter? The average temperature in Hangzhou is 176。 the Romance of Liang Shanbo and Zhu Yingtai。 Yungang Grottoes in Datong, Shanxi Province。 Mt. Henshan in Henshan County, Hunan Province。 Chuan or Shu for Sichuan Province。 Yun or Tian for Yunnan Province。 Mt. Henshan in Hunyuan County, Shanxi Province and lastly Mt. Songshan in Dengfeng County, Henan Province. 4. What are the four famous Holy Buddha Mountains in China? What are the three famous grottoes in China？ Four Holy Buddha Mountain are: Mt. Wutai in Shanxi Province。 and Longmen Grottoes in Luoyang, Henan Province. 5. In south of Yangtze River, there are three famous pavilions, what are they? They are: Yueyang Pavilion in Yueyang City, Hunan Province。 Meng Jiangnv Looking for Her Husband and lastly the Cowherd and Girl Weaver. 12. What’s the symbol of Tourism of China？ What is its origin? The symbol of Tourism of China is the ―Horse on Flying Swallow‖. It originates from the Eastern 3 Han Dynasty bronze ware ―Horse on Flying Swallow‖. 13. China is known for its culinary art. What are the eight major cooking styles in China? They are: Shandong Cuisine, Sichuan Cuisine, Huaiyang Cuisine, Guangdiong Cuisine, Hunan Cuisine, Fujian Cuisine, Anhui Cuisine and Zhejiang Cuisine. 14. China is the home of tea. Please name the most famous teas in China? (name at least five brands). They are: West Lake Green Tea, Dongshan Green Shell Tea, Anxi Tie Guan Yin, Keemun (a black tea produced in Qimne, Anhui Province), Silver Needle Tea in Hunan, Lushan Yunwu Green Tea, Dongding Oolong Tea, Yunnan Pu‘er Tea, and Suzhou Jasmine Tea. 15. What are the “Four Treasures of Study”? They are: the Xuan Paper, the Hu Writing Brush, the Hui Ink Stick and the Duan Ink Slab. 16. Please name at least five famous gardens in Suzhou. They are Lingering Garden, Humble Administration‘s Garden, Lion Grove, Garden of the Master of Nets, Surging Wave Pavilion and Zhouzhuang Village. 17. Please name five major scenic spots in Shanghai. They are: The Bund, Yu Garden, Oriental Pearl Tower, Jade Buddha Temple and Pudong New Area/District. 18. In Suzhou， there is a wellknown Buddhist Temple which enjoys high reputation in Japan. Which temple is it? It is said there is a Tang poem related to the Temple? Please name the poem and its writer? The temple is Hanshan Temple. The Tang Dynasty poem is ―Night Anchorage at Maple Bridge‖(楓橋夜泊 ). It was posed by Zhang Ji. 19. What is the name of the highest building under construction in Shanghai? How high is it? 4 And where is it located? The building is Shanghai Global Financial Center. It is meters high and located by Shanghai Jin Mao Building in Pudong New Area/District. 20. Which area is called “Yangtze River Delta”? Right now, how many cities does it consist of ? Yangtze River Delta is one of the most developed areas in China. At present, it consists of 23 cities in Zhejiang, Jiangsu, Shanghai and Anhui Provinces. 21. In Yangtze River Delta, there are 3 crosssea bridges. What are their names and length? They are Hangzhou Bay Bridge, 36 kilometers long。 C. The highest temperature in summer is 40176。 the Long Bridge is not long (which can be crossed with a single step) and the Solitary Hill is not isolated at all. 27. Where are the three best places to enjoy the full moon in Hangzhou? They are: the best place on the lake—‖Three Pools Mirroring the Moon‖。 2) There are Most Arhat stone carvings than other grottos。地陪在接團前必須帶齊導游證、胸卡、接待計劃、結算憑證、必要的現(xiàn)金、 導游旗等物品； （ 4） 形象準備和心理準備。 （ 2） 行程情況。 接團當天地陪應提前去旅行社 落實或打電話詢問旅游團計劃有無變更情況。 （ 3） 提前抵達接站地點。 （ 5） 持接站標志迎候旅游團。 （ 2） 核實人數(shù)。 （ 4） 詢問團隊情況。 5. How can the L/G locate his tour group at the airport? 作為地陪如何在機場認找旅游團？ 旅游團所乘班次的客人出站時，地陪要設法盡快找到旅游團。 6. How is the L/G supposed to have them get on the coach? 接到旅游團后，離開機場時，地陪應該如何招呼旅游者登車？ 地陪應提醒旅游者帶齊手提行李和隨身物品； 引導其前往乘車處； 旅游者上車時，地陪應站在車門一側恭候客人上車，并向客人問好，必要時可助其 一臂之力； 旅游者上車后，應協(xié)助其就座。 2） 領取登機牌。 8. What should the L/G do during the tourists’ transfer? 在轉移過程中，地陪須做好哪幾個方面的工作？ 地陪在此過程中要做好以下幾個方面的工作：（ 1）致歡迎辭；（ 2）調整時差；（ 3）首次 沿途導游；（ 4）宣布集合時間、地點及停車位置；（ 5）幫助旅游者下車。 地陪應適時地介紹當?shù)氐恼?、?jīng)濟、歷史、文化、風土民情、風物特產(chǎn) 及注意 事項； （ 3） 飯店介紹。 13. What are the basic principles of discussing and finalizing the itinerary? 商定日程的原則 1．賓客至上、服務至上的原則； 2. 主隨客便的原則； 3. 合理而可能的原則； 4. 平等協(xié)商的原則 14. What should the L/G do before departure for sightseeing or a visit? 參觀游覽出發(fā)前，地陪須做好哪幾個方面工作？ 出發(fā)前的導游服務； (1) 出發(fā)前十分鐘到達飯店； (2) 客人上車時 ，地陪應恭候在車門一側，熱情地招呼客人； (3) 待旅游者上車后，地陪應禮貌地清點人數(shù) （切忌指點客人）； (4) 開車出發(fā)前，地陪要做好提醒、預報工作。 18. What should the L/G do to present a good introduction and render(提供 ) other professional services at the scenic spot? 地陪應如何做好景點導游服務？ 在景點導游過程中，地陪應保證在計劃時間和費用內(nèi)，使旅游者充分地游覽、觀賞， 做到導和游相結合，適當集中和分散相結合、勞逸結合； 為防止旅游者在游覽中走失，除了做好上述提醒工作外，還必須做到時刻不離旅游者， 并注意觀察周圍環(huán)境，與領隊、全陪一起密切配合，隨時清點人數(shù)，特別關照老弱病殘的旅游者； 地陪在景點講解時，要做到心中有數(shù)，先講什么后講什么，中間穿插什么典故和趣聞 故事都要預先設計； 講 解內(nèi)容詳實，語言流暢； 講究講解方法和技巧，并觀察旅游者的反應，靈活調整講解內(nèi)容和速度； 力求做到有聲有色、情景相融、詳略得當、有虛有實，給旅游者以生動、形象、具體、 親切靈活的感受。地陪在返 程中應回顧當天參觀、游覽活動內(nèi)容，作必要的補遺講解， 回答旅游者的提問。 （ 4） 提醒旅游者下車前帶好隨身物品。 22. What should the L/G do in case tourists request a city tour? 如果游客要求市容游覽，地陪該怎么辦？ 市容游覽是當今旅游者認識和了解一個旅游地的風土民情、城市面貌的常見休閑方式。 preparations should the L/G make when the tour of one city is pleted and before the tour group departs for the next city? 當?shù)赜斡[結束后，旅游團離開本地前，地陪應做好哪幾個方面的準備工作？ （ 1） 核實交通票據(jù)；假如地陪系送乘飛機離境