香港科技大學(xué)圖書館-wenkub
2023-01-19 01:48:23 本頁面
【正文】 二零零一年 三月九日 Outline 大綱 1. Trends in Reference and Library Service 參考諮詢服務(wù)的趨勢 2. Impact of Inter 互聯(lián)網(wǎng)的影響 3. What is Digital Reference Service (DRS) 數(shù)碼參考服務(wù) 4. Quality of DRS DRS的特質(zhì) 5. Developments of DRS DRS 的發(fā)展 A. Email 電子郵件 B. Web Form 網(wǎng)上表格 C. Video Conferencing 視象會議 D. AskaService E. Real Time 網(wǎng)上實時諮詢 F. Collaborative Digital Reference Service 合作的數(shù)碼參考服務(wù) G. HKUST’s Experiences in CDRS 科大圖書館的經(jīng)驗 H. Commercial Services 商業(yè)服務(wù) 6. Now, What About Us? 1. Trends in Reference and Library Service 參考諮詢服務(wù)的趨勢 ? ARL: Reference queries handled per librarian, 6%15% dropped in 1998/99 ? National Center for Education Statistics: Reference statistics for all academic libraries 10% decreased from 19941996 ? Anne Lipow “ Early signposts” 路標 1. Decreased circulation statistics 借書次數(shù) ? 2. Fewer walkin users 讀者人數(shù) ? 3. Staff can’t keep up 職員追不上資訊發(fā)展 4. Reference desk eliminated 取消諮詢臺 5. Outsourcing on the rise 外判 ? 6. Reduced Reference service hours 諮詢時間 ? 7. Search engines: automated reference librarian 搜索引擎代替 8. Need for large building and staff decreased 對圖書館的建築 和職員的需求 ? 2. Impact of Inter 互聯(lián)網(wǎng)的影響 ? Strategies Group Survey: 100 million or one half of all adults in . use the Inter in 1999, 54 % ? from 1998 ? M2 Press wire, November 21, 2021: 380 million Inter users worldwide. China is adding 2 million new subscribers a month. By July 2021, 800 million ? Carol Temopir and Lisa Ennis (1998) “In the digital age, the biggest cha
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