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–More variety –Better quality –Lower prices –More warranties and guarantees Consumer drives the supply chain ? Retailers’ demands on importers are the result of consumer demands on retailers ? Importers’ demands on exporters are the result of retailers’ demands on importers ? Exporters’ demands on manufacturers are the result of Importers demands on Exporters FACTORY/ OEM SUPPLIER/ EXPORTER BUYER/ IMPORTER RETAILER CONSUMER What is the Supply Chain? RETAIL STORE Goods Information FACTORY BUYER’S HEAD OFFICE WAREHOUSE SUPPLIER SHIPPER Supply Chain Management is not new... ? Buyers like WalMart have been investing in supply chain management with domestic suppliers for decades ? But it required a very large investment in money, people and time. Supply Chain Management is now available to everyone... Now we have: ? Cheap but powerful puters ? Cheap amp。 structured messages Benefits: fast, low cost, efficient PREORDER EDI and electronic order processing Benefits: fast, low cost, efficient, no errors ORDER Supply Chain Management Today’s Tools... FACTORY/ OEM SUPPLIER/ EXPORTER BUYER/ IMPORTER RETAILER CONSUMER SHIPPING amp。 structured messages Benefits: fast, low cost, efficient PREORDER EDI and electronic order processing Benefits: fast, low cost, efficient, no errors ORDER ? 240 (out of 250) countries have Inter access ? 100,000,000 people use the inter ? 3,000,000 panies have “.” domain names Source: Vinton Cerf/Inter Society Web Sites amp。 pack technology Benefits: fast, low cost, efficient, no errors Websites amp。 pack technology Benefits: fast, low cost, efficient, no errors Websites amp。 CDROMs Benefits: fast, low cost, efficient, digital SOURCING Email amp。 fax) How can you respond? Step 2: Electronic Catalog ? Put your product catalog on the inter ? Regularly update the catalog with new in