managingtheimprovementprocess(ppt15)-經(jīng)營管理-wenkub
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【正文】 lishing a TCT mindset ?Driving continuous improvement in key business processes ?Radically improving the anization’s global petitiveness PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 3 Why are CrossFunctional Teams Needed? ? Problems and solutions do not pletely reside within one department ?All functional elements involved in a process need to contribute ?Solutions must improve overall performance of the process ? Successful teams bring knowledge, objectivity and new view points to problem solving PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 7 Leading Change ? The Business Improvement Team ?Improve the process before adding resources ?Practice Executive AIP Management ?Question all activities: – Communicate due dates and expectations clearly – Solicit and act on feedback on AIPs generated continued... PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 11 Key Process CFT Structure ? Headed by the director/manager of the key process ?Functional areas of process represented ?Members with plementary skill sets ? Have a measurement specialist and a scribe ? Will have barrier removal teams reporting to it PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Rese
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