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Good Housekeeping FBPOPS005 Rev A良好的現(xiàn)場管理 FBPOPS005 Rev ALearning Objectives 學(xué)習(xí)目的?Explain the importance of good housekeeping for making working conditions safe and pleasant?Associate good housekeeping with sales, quality and customer satisfaction?Put Flextronics’ good housekeeping program into action on personal, work area and general levels?闡述良好的現(xiàn)場管理對于營造安全舒適的工作環(huán)境的重要性?將現(xiàn)場管理與銷售、質(zhì)量和客戶滿意聯(lián)系起來?將偉創(chuàng)力良好的現(xiàn)場管理程序引入個人的行為,工作區(qū)域并作為一般準則2FBPOPS005Flextronics Corporate Presentation? Apply Good Housekeeping concepts to everyday work situations? Solve problems to maintain good housekeeping standards? Act responsibly towards workplace order as members of Flextronics’ munity?在日常的工作環(huán)境中采用良好的現(xiàn)場管理概念?解決問題以維護良好的現(xiàn)場管理標準?作為偉創(chuàng)力大家庭的一員,擔(dān)負起維護工作場所秩序的責(zé)任Learning Objectives 學(xué)習(xí)目的3FBPOPS005Flextronics Corporate PresentationWhat is “Good Housekeeping”?什么是好的 現(xiàn)場管理 ?Think about the topic for this course想想該課程的主題? What Is “housekeeping”?? What is “good housekeeping”?? 什么是現(xiàn)場管理 ?? 良好的現(xiàn)場管理是怎樣的 ?Now, think about good housekeeping at Flextronics 再想想偉創(chuàng)力良好的現(xiàn)場管理? What are the benefits of good housekeeping in the workplace?? Why is good housekeeping needed in manufacturing?? 在工作場所實施良好的現(xiàn)場管理有什么好處 ?? 為什么在制造現(xiàn)場需要良好的現(xiàn)場管理 ?4FBPOPS005Flextronics Corporate PresentationSales銷售High Level Purposes and Benefits 最終目標與益處Safety安全Clutterfree work areas reduce accidents and hazards.井然有序的工作區(qū)域可以減少事故和危險的存在Customers notice! Appearance is an important marketing tool.客戶關(guān)注!形象是一項重要的市場營銷手段5FBPOPS005Flextronics Corporate Presentation5S‘s 5S 五大效用 5S是最佳推銷員( Sales) 被顧客稱贊為干凈整潔的工廠,對這樣的工廠有信心, 樂于下訂單。 5S是節(jié)約家( Saving) 降低很多不必要的材料以及工具的浪費,減少 “尋找 ” , 節(jié)省時間,提高效率。 5S對安全有保障( Safety) 井然有序的工作區(qū)域可以減少事故和危險的存在 5S是標準化的推動者( Standardization) 程序穩(wěn)定,帶來品質(zhì)穩(wěn)定,成本也穩(wěn)定。 5S形成令人滿意的企業(yè)形象( Satisfaction) 客戶關(guān)注并滿意! 企業(yè)形象是一項重要的市場營銷手段6FBPOPS005Flextronics Corporate PresentationOther Practical Purposes and Benefits 其他實踐目的與益處? Makes startup times faster? Helps work flow smoothly? Increases production efficiency of products made right the first time? Gets rid of unnecessary searches that can cause downtime? Cuts breakdowns and extends the life of equipment? 使啟動時間更快? 使工作流程更順暢? 第一次把事情做好、提高生產(chǎn)效率?消除不必要的可能導(dǎo)致停產(chǎn)的檢查工作? 減少意外停機,延長機器使用壽命7FBPOPS005Flextronics Corporate Presentation? Avoids shipment delays? Reduces plaints from customers? Lowers cost? Improves morale? 避免耽誤出貨期? 減少客戶投訴? 降低成本? 提高士氣Other Practical Purposes and Benefits 其他實踐目的與益處8FBPOPS005Flextronics Corporate PresentationGood Housekeeping is a Matter of Perception 良好的現(xiàn)場管理實質(zhì)上是一種感知行為Our Factories are our Products !我們的工廠就是我們的產(chǎn)品It is very important to Flextronics’ Image 對偉創(chuàng)力的形象 很重要...of World Class Products世界級的產(chǎn)品World Class Manufacturer...世界級的供應(yīng)商9FBPOPS005Flextronics Corporate PresentationLittle Things Mean a Lot公司無小事We KNOW our business我們了解我們的事業(yè)We are DEDICATED TO QUALITY我們專注于品質(zhì)We CARE about what we produce我們關(guān)注我們的生產(chǎn)Good Housekeeping is a Matter of Perception 良好的現(xiàn)場管理實質(zhì)上是一種感知行為10FBPOPS005Flextronics Corporate PresentationThe Message is CriticalCustomer Satisfaction客戶滿意Winning New Business and New Customers贏得新的生意和新的客戶This is everybody’s business.This is everybody’s responsibility!現(xiàn)場管理 , 個個有份 , 人人有責(zé) !Continued Business Relationships持久的商業(yè)關(guān)系Good Housekeeping is a Matter of Perception 良好的現(xiàn)場管理實質(zhì)上是一種感知行為信息至關(guān)重要11FBPOPS005Flextronics Corporate PresentationGood Housekeeping Affects Quality 現(xiàn)場管理對質(zhì)量的影響? Customers require and expect quality, which includes good housekeeping? Quality is when customer requirements are consistently met? What we manuf