【正文】 Building Your Competence in Workplace Learning and Performance (WLP) By William J. Rothwell, . Copyright 2023 by William J. Rothwell 威廉 羅斯維爾博士 威廉 羅斯維爾 2023版權(quán)所有 建立職場學(xué)習(xí)與績效 (WLP) 的專家能力 Part I: Introduction 第一部分 簡介 Purpose of the Session Workplace Learning and Performance (WLP) is the latest generation of the field once called Human Resource Development (HRD) and, before that, Training and Development (T D). How can you understand the field, the roles carried out by WLP practitioners, the petencies that are associated with successful performance in WLP now and in the future, and build your petencies as the WLP field changes in response to trends unfolding now? How might you apply this knowledge to yearend performance evaluation, pensation programs, and planning for the following year39。s HRD efforts? Use this twoday Workshop to build your petence as a WLP practitioner. 本期培訓(xùn)的目的 ? “職場學(xué)習(xí)與績效 (WLP)‖ 是曾經(jīng)被稱為“人力資源開發(fā)（ HRD） ”， 之前曾被稱作“培訓(xùn)與發(fā)展（ TD） ”的這一領(lǐng)域發(fā)展的最新階段。您怎樣理解這一領(lǐng)域？ 您怎樣理解這一領(lǐng)域？怎樣理解 WLP從業(yè)者所扮演的角色？怎樣了解現(xiàn)在及將來都與 WLP優(yōu)良績效有關(guān)的能力？在 WLP領(lǐng)域的時(shí)代，怎樣根據(jù)當(dāng)今的趨勢(shì)來增強(qiáng)自己的能力？您怎樣把這些知識(shí)運(yùn)用到年終的績效考核、薪酬計(jì)劃中及來年的人力資源開發(fā)工作中？通過這兩天的培訓(xùn)，將會(huì)培養(yǎng)您作為一名 WLP從業(yè)者的能力。 What Will You Take Away from the Session? Upon pletion of this twoday Workshop, you will be able to answer the following questions: ? What is Workplace Learning and Performance (WLP), and how does it pare to Training and Development, Human Resource Development, and Human Performance Improvement/Performance Consulting? ? What are the roles of the WLP practitioner, and why are these important for you to know about? 您將從本期培訓(xùn)中 學(xué)到什么？ 在結(jié)束這兩天的培訓(xùn)后，您將能夠回答下列問題： ? 什么是職場學(xué)習(xí)與績效 (WLP)？ 如何區(qū)分培訓(xùn)與發(fā)展（ TD）、 人力資源開發(fā) (HRD)、員工績效提升（ HPI） 與績效咨詢 (HPC)等概念？ ? 職場學(xué)習(xí)與績效（ WLP） 從業(yè)者的角色是什么？為什么了解它對(duì)您很重要？ What Will You Take Away from the Session? ? What are petencies, and what petencies must the WLP practitioner demonstrate to be successful in today39。s dynamic work settings? ? What are outputs, and how does the WLP practitioner demonstrate these outputs to be successful? ? How can your anization39。s training department transition to bee a WLP department, and why that might be worthy of consideration? ? What are your petencies in WLP, and how can you devise a professional development plan to build your petence as a WLP practitioner? 您將從本期培訓(xùn)中 學(xué)到什么？ ? 什么是 WLP能力？要在當(dāng)今動(dòng)態(tài)的工作環(huán)境中取得成功， WLP從業(yè)者必須具備什么樣的能力？ ? WLP的產(chǎn)出是什么？ WLP從業(yè)者如何闡明這些產(chǎn)出是成功有效的？ ? 怎樣把您組織培訓(xùn)部門轉(zhuǎn)變?yōu)橐粋€(gè)職場學(xué)習(xí)與績效（ WLP） 部門？為什么這種轉(zhuǎn)變值得考慮？ ? 您在 WLP方面的能力如何？為了增強(qiáng)自己作為 WLP從業(yè)者的能力，您怎樣來設(shè)計(jì)自己的職業(yè)發(fā)展計(jì)劃？ What You Will Be Able to Do Upon pletion of this twoday Workshop, you will be able to do the following: ? Explain how WLP is different from HRD, and why this difference is important ? Analyze human performance problems and identify root cause(s) ? Identify a range of possible interventions to close performance gaps and thereby address the underlying cause(s) of human performance problems 您將能夠做什么？ 兩天的課程結(jié)束之后，您將能夠進(jìn)行下列工作： ? 闡明 WLP和人力資源開發(fā)（ HRD） 的區(qū)別，并說明這樣區(qū)別的重要意義 ? 分析員工績效問題并識(shí)別其根源 ? 確認(rèn)為縮小這種績效差距而可能采取的干預(yù)措施，由此探尋員工績效問題潛在的深層次原因 What You Will Be Able to Do ? Select one or more interventions that are most appropriate for closing performance gaps ? Implement interventions successfully, using proven methods of project management and change management ? Evaluate the financial and no financial results of an intervention ? Review ways to apply newfound knowledge about WLP to yearend employee performance evaluations, pensation decisions, and planning for the following year39。s HRD/WLP efforts. 您將能夠做什么 ? 選擇最適合縮小績效差距的一種以上干預(yù)措施 ? 利用已經(jīng)過驗(yàn)證的項(xiàng)目管理和變革管理方法，順利實(shí)施干預(yù)措施 ? 評(píng)價(jià)干預(yù)措施的財(cái)務(wù)和非財(cái)務(wù)成果 ? 評(píng)價(jià)將新發(fā)現(xiàn)的 WLP知識(shí)運(yùn)用于年終的員工績效評(píng)估、薪酬決策及來年HRD/WLP工作的方法 The Organization of the Workshop P a r t 9 :C o n c l u s i o nP a r t 8 :H o w C a n Y o u A p p l y W h a t Y o u L e a r n e d t o E v a l u a t i n g E m p l o y e e P e r f o r m a n c e ,M a k i n g C o m p e n s a t i o n D e c i s i o n s , a n d P l a n n i n g f o r N e x t Y e a r 39。 s H R D / W L P E f f o r t s ?P a r t 7 :H o w C a n Y o u A s s e s s Y o u r C o m p e t e n c i e s i n W L P a n d B u i l d T h e m ?P a r t 6 :H o w D o Y o u P r e p a r e f o r t h e F u t u r e ?P a r t 5 :H o w C a n Y o u r T r a i n i n g D e p a r t m e n t T r a n s i t i o n t o W L P , a n d W h y M i g h tT h a t B e W o r t h y o f C o n s i d e r a t i o n ?P a r t 4 :H o w C a n Y o u E n a c t t h e R o l e s ?P a r t 3 :W h a t A r e t h e R o l e s , C o m p e t e n c i e s , a n d O u t p u t s o f W L P P r a c t i t i o n e r s , a n dW h a t R e s u l t s A r e E x p e c t e d f r o m T h e m ?P a r t 2 :W h a t I s W L P , a n d W h y I s I t I m p o r t a n t t o Y o u ?P a r t 1 :I n t r o d u c t i o n 培訓(xùn)的內(nèi)容結(jié)構(gòu) 第九部分 :結(jié)論第八部分 :您如何運(yùn)用所學(xué)知識(shí)來評(píng)估員工績效、進(jìn)行薪酬決策、并規(guī)劃來年的 H R D / W L P 工作？第七部分您如何評(píng)估自己的 W L P 能力？又如何增強(qiáng)它們？第六部分您如何為面對(duì)將來做好準(zhǔn)備？第五部分貴公司的培訓(xùn)部門如何轉(zhuǎn)變?yōu)?W L P 部門？為什么這種轉(zhuǎn)變值得考慮？第四部分你如何扮演扮演角色 ?第三部分 :W L P 從業(yè)者的角色、能力和產(chǎn)出是什么？期望從中獲得什么結(jié)果？第二部分 :什么是 W L P ？為什么了解它對(duì)您很重要 ?第一部分 :簡介 Part II: What Is WLP, and Why Is It Important to You? 第二部分 什么是職場學(xué)習(xí)與績效（ WLP）？ 為什么了解它對(duì)您很重要？ Overview of this Part This part examines: ? The background: What precedes WLP? ? What is Workplace Learning and Performance (WLP)? ? Why is WLP important? 本部分概述 該部分考察了： ? 背景：職場學(xué)習(xí)與績效（ WLP） 之前的階段是什么？ ? 什么是職場學(xué)習(xí)與績效 (WLP)? ? 職場學(xué)習(xí)與績效（ WLP） 的重要性何在？ What Precedes WLP? ? There have been five generations of the field originally called ―training and development.‖ ? It is important to understand them because they provide a backdrop agai