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福特汽車公司8d分析(已修改)

2025-08-30 01:40 本頁面
 

【正文】 8D分析 緒 論歡迎來到8D(8 Disciplines)課程,福特汽車公司使用8D作為問題解決的方法()。當福特的供方具有零件或過程的問題時,福特要求供方完成8D過程以確定根本原因并實施糾正措施。背景:解決問題的方法— 當外部或內(nèi)部出現(xiàn)與規(guī)范或要求不符合時,供方必須采取有效的解決問題的方法。當出現(xiàn)外部不符合時,供方必須按顧客規(guī)定的方法做出反應,參見顧客的有關(guān)文件。 什么是8D?D0:為8D過程做準備D1:成立小組D2:問題的描述D3:確定臨時糾正措施(ICA)的開發(fā)D4:確定和驗證根本原因和遺漏點D5:確定和驗證針對根本原因和遺漏點的永久性糾正措施(PCA)D6:實施和確認PCAD7:防止再發(fā)生D8:承認小組及個人的貢獻 8D報告示例Supplier A8D Concern Analysis ReportCONCERN NO:0X0000CONCERN TITLE:Mislabel 483 CA/AADATE OPENED:11/22/00ASSIGNED TO:QR Team(2) Describe Concern:Parts are labeled as 0X007D483CA (Style C), parts are actually 0X007D483AA (Style A).Return authorization 0X001100Need to certify next 4 shipmentsPRODUCT LINE:0X00PRODUCT NAME:Snap ring(1) Team MembersMike Paulson, Joan Huber, John DeCarlo, Denise Roxbury, Amy Bloom, Louis Keller, Michelle Fargo, Justine Williams(3) Define and Verify Containment Actions:Checked inventory 11/22/00 for mislabeled totes, 4 pallets found, all marked correctly.Quality Alert issued 11/22/00.Joan Huber in to Livonia to relabel parts 11/28/00 – no need to return parts. There were 39 totes to relabel.(4) Define Root Causes:Shipping department has put several new employees on all shifts, inexperienced packers used incorrect labels.(If additional analysis is required indicate pletion dates)Completion Date:(5) % Contribution(each cause)100%(6) Implement Corrective Actions:Conducted meeting with managers and supervisors 11/29/00 to inform them of the issues discussed during the Livonia visit. Materials Manager conducted a meeting 11/30/00 with each shift of packers to retrain them on correct labeling and packaging. They were informed that any further problems with incorrect packaging will result in disciplinary action.(7) Preventative Actions:Purchasing paperwork holders that will be hooked on the front of the pallets and tubs for easier identification. Holders to be delivered weeks of 12/12/00.REPORTED BY:Joan HuberDATE:12/12/00Concurrence:SupervisorDATE:(8) Congratulate your team q:\Customer Corrective Action Reports\8D Blank 供方的8D報告必須回答下列問題問題是什么? (D2)問題如何解決? (D3至D6)將來該問題如何預防? (D7)顧客將通過確認8D報告來決定這些問題是否已經(jīng)回答: 對零件的知識進行了充分論證。完全確定了根本原因并聚焦于該原因。遺漏點已經(jīng)被識別。確定與根本相匹配的糾正措施。糾正措施計劃的驗證已經(jīng)被確定。orrection包括了實施糾正措施的時間計劃。有證據(jù)顯示供方將把糾正措施納入整個系統(tǒng)。 8D的好處適當?shù)赝瓿?D過程,除了能確定根本原因和糾正問題的
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