【正文】 完美WORD格式資料 Establishing Business Relations建立貿(mào)易關系1. Self introductionDear Sirs,This is Water from SHV Company. I’ve been working in DVD field for more than five years. Hope that I can serve you with my professional experience from now on. Please feel free to study our offer as below.First of all, I would like to introduce you some information about our factory. SHV Company is a professional manufacturer in producing Portable DVD Player, covering 7’, ’, 9’, ’. And SHV got the supports as below.Staff Number: over 300Production lines: four linesMonthly capacity: 60,000pcsQuality control: FCC, CE, EMC, CCC, RoHSFactory management: ISO 9001 International Quality Management System and ISO14000 International Environment Management SystemMarkets: xxx from Spain, xxx, xxx from Italy, xxx from Germany, xxx from Ukraine, xxx from Bulgaria, xxx from Russia, xxx from Israel, xxx from Iran, xxx, xxx from India, xxx from Middle East, xxx from Paraguay, xxx from Panama, etc.Now I would like to offer you the fast sale item with best price for your reference first.Model: Item A701, 7’ swivel screen with TV tuner, USB＆Card RenderOffer: FOB Shenzhen US$50MOQ: 1000pcsSamples and more information are available for your study anytime. We appreciate your kind reply soon.We are looking forward to our cooperation in near future.Best regards,WaterNotes1. 第一次主動聯(lián)系客戶，介紹自己在行業(yè)內(nèi)的經(jīng)驗和成績。讓客戶產(chǎn)生信心。2. 介紹公司的產(chǎn)品和實力，以增加客戶信心。3. 根據(jù)客戶所在國家目前銷售產(chǎn)品的情況，向客戶推薦適當?shù)漠a(chǎn)品。4. 報價時要包含產(chǎn)品的重要信息。比如產(chǎn)品的主要功能，報價條款，價格，訂單起訂量等。5. 最后，提出合作的愿望。2. Contact customer after the fairSample 1Dear Sirs,Thank you for your kind visit at our booth during Canton Fairs. This is Water from SHV Company. I hope you could feel free to study our offer about Portable DVD Player.SHV Company is a professional manufacturer in producing Portable DVD Player. The products are spreading the countries and regions including Asia, Europe and America, products covering 7’, ’, 9’, ’. We’ve been investing US$38 million to set up a hightech industry zone named SHV Technology Co., Ltd in Zhejiang Province, which covers 82000 square meters and 200000 square meters of building. With our strong R＆D and workmanship. Believe we can bee your good partner and friend.According to the memo during Canton Fair, we would like to list the following offers for your record.Model: Item A903, 9’swivel screen with TV tuner, USB＆Card ReaderOffer: FOB Shenzhen US$50MOQ: 1000pcsSamples and more information are available as requested. We appreciate your kind ideas about our cooperation..We are looking forward to our initial cooperation soon.Best regards,WaterNotes1. 參加展會是很多公司選擇推廣產(chǎn)品的一種很重要的方式。在展會之前，通常都要向所有的老客戶和潛在的客戶發(fā)邀請函。這也是向客戶展示實力的一次機會。通常邀請函都會做成圖片的形式，方便發(fā)送給用戶參考。內(nèi)容包括：參展公司名稱，參展日期，展位號，主展產(chǎn)品等重要信息。2. 展會之后，聯(lián)系客戶時提及展位號，客戶更容易憶起自己。3. 開門見山地說明自己銷售的產(chǎn)品，容易抓住日理萬機的客戶的注意力。4. 簡短的公司和產(chǎn)品介紹可以讓客戶在短時間內(nèi)熟知自己的實力和優(yōu)勢，以拉近合作的距離。5. 根據(jù)展會上的筆記，總結并正式向客戶報價。6. 最后，提出合作的期望。Sample 2Dear Claus,It was nice to meet you in Hong Kong, and hope you had a good trip.Thanks for your kind visit to our showroom. It’s a little pity that your schedule is so tight. If possible, we’d like to invite you to our office next time and show you around our three factories.The follows are our meeting memo for your reference.For standard DVD player, US$21DivX version, add US$1 per setNero function, add US$ per setFor DVDT and new project MD2720, it is still under consummating. When it is pleted, we’ll inform you immediately. Also we’ll arrange DVD591/DivX592 sample for your test.Even though we met a lot of problems by first cooperation, now it’s OK and the second container will be dispatched next week. I think we can run more smoothly by the following days. Both sides know each other better. And also we learn a lot from your professional, cautious and serious working style.I do hope you could share some of your proposals of our next step cooperation. Your ideas for our whole year plan will be helpful. Please try to offer me some minds, we’d hope we could expand our business, work more strategically, and support you by our best service.Best regards,AaronNotes1. 客戶通常都會參加展會，一方面是考察現(xiàn)有的供應商，面談為了訂單的計劃，落實新訂單的價格或者跟進進行中的訂單情況；另一方面獲取更多的產(chǎn)品信息，包括市場新價格，同類產(chǎn)品新的供應商等。2. 展會后，對與客戶面談的內(nèi)容進行總結，主動給客戶發(fā)會議記錄。3. 再次提及洽談的內(nèi)容，更為詳細地說明這些內(nèi)容的具體情況。特別死關于樣品或者訂單進行的時間等方面的確定。4. 進一步充實內(nèi)容。包括對彼此之間合作的評價以及對未來的展望，還有對客戶的操作方式的了解等。對問題點到即可，重點是展望合作和服務質(zhì)量的改進。5. 提出自己的希望，同時也提醒客戶，隨著合作的深入，將來可以為客戶提供更優(yōu)質(zhì)的服務，以增強客戶的信心，這樣可以加深合作。3. Enquiry from customerSample 1Dear Julia,I hope you are doing well.My name is Marcelo. I represent R＆S Corp., from Buenos Aires, Argentina. We met each other at the Las Vegas’CES, last January. At that time we talked about your products. Actually we are WalMart’s Argentina traders, relating to DVD, DivX, DVD Recorder, Portable DVD and LCD TV. I remembered that during our meeting you informed me about some prices that were suitable for us. So, as this moment, I’d like to know your quotation of pricesFOB Chinaof the following articles, for WalMart’s Argentina.DVD full sizeDVD 1/2 size with displayDivX full sizeDivX full size with USBThis request is for WalMart’s order, which will be around 20000pcs of each article. Please, I’ll appreciate you will send me your products pictures and price. If those are different from the catalogue you gave me at the CES, or just let me know which catalogue’s articles you are quoting. Please answer me as soon as possible. Thanks a lot.Hope to hear from you soon.Best regards,MarceloReply to the aboveDear Marcelo,Thank you very much for your kind enquiry to us. Your detailed pany and market information impressed us deeply. Glad to see that there is a chance for both R＆S and Mizida in entering into some projects cooperation in near future.Further to the enquiry, we would like to make you the offer as below. Photos are as attached.DVD f