【正文】 中國(guó)聯(lián)通電子商務(wù)平臺(tái) 深訊信科技術(shù)建議書 二○○二年十一月 深訊信科 聯(lián)通電子商務(wù)平臺(tái)技術(shù)建議書 第 2 頁(yè) 共 114 頁(yè) 目 錄 1. 前言 .............................................................................................................. 4 2. 背景 .............................................................................................................. 5 清華 深訊集團(tuán)公司介紹 .......................................................................... 5 成功案例介紹 .......................................................................................... 6 3. 建設(shè)電子商務(wù)平臺(tái)的重要性和必要性 .......................... 8 聯(lián)通自身業(yè)務(wù)發(fā)展的需要 ............................................................. 8 聯(lián)通總公司的計(jì)劃安排 .................................................................. 8 與江西移動(dòng)競(jìng)爭(zhēng)的需要 .................................................................. 8 保持和開拓用戶的需要 .................................................................. 8 開拓新業(yè)務(wù)的需要 ............................................................................ 9 4. 開發(fā)項(xiàng)目描述 ......................................................................................................... 9 總體設(shè)計(jì)目標(biāo) ................................................................................................ 11 系統(tǒng)總體要求 ................................................................................................ 12 系統(tǒng)軟件需求 ..................................................................................... 13 應(yīng)用軟件設(shè)計(jì)要求 ............................................................................. 13 硬件平臺(tái)設(shè)計(jì)要求 ............................................................................. 14 軟件設(shè)計(jì)要點(diǎn) ................................................................................................ 15 系統(tǒng)應(yīng)用模式 ..................................................................................... 15 J2EE標(biāo)準(zhǔn) ........................................................................................... 16 基礎(chǔ)結(jié)構(gòu)設(shè)計(jì)： ................................................................................. 17 分層 ..................................................................................................... 17 動(dòng)態(tài)模版 ............................................................................................. 18 5. 平臺(tái)體系架構(gòu) ....................................................................................................... 19 5． 1 系統(tǒng)軟件架構(gòu) ..................................................................................... 19 5． 2 網(wǎng)絡(luò)拓?fù)?............................................................................................. 22 6. 平臺(tái)接入體系 ....................................................................................................... 23 ........................................................................................................... 23 7． 1 電子商務(wù)平臺(tái)安全要求 ..................................................................... 23 7． 2 電子商務(wù)平臺(tái)安全技術(shù) ..................................................................... 25 ........................................................................................................... 25 小額支付 ................................................................................................ 26 WPKI 安全支付 ............................................................................... 28 銀行卡支付 ........................................................................................ 29 ................................................................................................................... 29 用戶管理 ............................................................................................. 30 信息服務(wù)中心 ..................................................................................... 31 網(wǎng)上營(yíng)業(yè)廳 ......................................................................................... 37 客服中心 ............................................................................................. 43 深訊信科 聯(lián)通電子商務(wù)平臺(tái)技術(shù)建議書 第 3 頁(yè) 共 114 頁(yè) 在線服務(wù)（增值服務(wù)） ..................................................................... 46 交易服務(wù)系統(tǒng) ............................................................................... 59 SP 服務(wù)管理 .................................................................................. 62 郵件系統(tǒng) .......................................................................................... 66 企業(yè)之窗 ............................................................................................. 68 獎(jiǎng)勵(lì)積分功能（可選） ................................................................... 72 網(wǎng)上語(yǔ)音（可選） .................................................................... 75 統(tǒng)計(jì)功能模塊 ................................................................................... 76 網(wǎng)站后臺(tái)功能 ................................................................................... 78 10 平臺(tái)系統(tǒng)選型 ............................................................................................... 91 系統(tǒng)硬件選型 ................................................................................ 91 系統(tǒng)軟件選型 ................................................................................ 97 數(shù)據(jù)庫(kù)選型 ..................................................................................... 98 11 平臺(tái)建設(shè)規(guī)劃 ............................................................................................... 99 項(xiàng)目工程計(jì)劃 ................................................................................ 99 項(xiàng)目開發(fā)流程 ................................................................................ 99 11. 3 網(wǎng)絡(luò)結(jié)構(gòu) ...................................................................................... 101 12 系統(tǒng)安全保證 ............................................................................................. 102 網(wǎng)絡(luò)安全 .................................................................................................... 102 防火墻 ...................................