【正文】 目 錄第一部分 崗位職責 ...................................................................................................................................2企業(yè)負責人職責 .....................................................................................................................................3技術負責人職責 .....................................................................................................................................4汽車維修質量總檢驗員職責 .................................................................................................................5汽車維修質量檢驗員職責 .....................................................................................................................6業(yè)務人員職責 .........................................................................................................................................7汽車維修企業(yè)材料管理員職責 .............................................................................................................8會計職責 .................................................................................................................................................9出納職責 ...............................................................................................................................................10汽車維修價格結算員職責 ...................................................................................................................11汽車維修工人職責 ...............................................................................................................................12第二部分 企業(yè)內部管理制度 .................................................................................................................13業(yè)務受理程序 .......................................................................................................................................14服 務 承 諾 ..........................................................................................................................................15汽車維修質量承諾 ...............................................................................................................................16用戶抱怨受理制度 ...............................................................................................................................17質量管理制度 .......................................................................................................................................18質量檢驗制度 .......................................................................................................................................20原輔材料油料及汽車配件管理制度 ...................................................................................................21標準和計量管理制度 ...........................................................................................................................22設備管理維修制度 ...............................................................................................................................23安全生產管理制度 ...............................................................................................................................25環(huán)境保護制度 .......................................................................................................................................27技術文件資料檔案管理制度 ...............................................................................................................28竣工出廠合格證管理制度 ...................................................................................................................29車輛進出廠登記制度 ...........................................................................................................................30企業(yè)員工教育培訓制度 .......................................................................................................................31第三部分 安全操作規(guī)程 .........................................................................................................................32易燃易爆、有毒物品的保管、使用規(guī)定 ...........................................................................................33交流電使用、維修安全操作規(guī)程 .......................................................................................................35壓力容器安全操作規(guī)程 .......................................................................................................................36氣、電焊安全操作規(guī)程 .......................................................................................................................37汽車維修安全操作規(guī)程 .......................................................................................................................38起動測試發(fā)動機及試車安全操作規(guī)程 ...............................................................................................39汽車電器、儀表、蓄電池修理安全操作規(guī)程 ...................................................................................40車身維修安全操作規(guī)程 .......................................................................................................................41車身清潔維護、汽車美容安全操作規(guī)程 ...........................................................................................42汽車涂漆安全操作規(guī)程 .......................................................................................................................43輪胎修補安全操作規(guī)程 .......................................................................................................................441 / 58空調器、暖風機修理安全操作規(guī)程 ...................................................................................................45蓬布、座墊及內裝飾修理安裝汽車門窗玻璃安全操作規(guī)程 ...........................................................46噴油泵、噴油器、化油器維修安全操作規(guī)程 ...................................................................................47曲軸修磨安全操作規(guī)程 .......................................................................................................................48搪磨氣缸安全操作規(guī)程 .......................................................................................................................49四輪定位檢測調整安全操作規(guī)程 .......................................................................................................50第四部分 常用設備安全操作規(guī)