創(chuàng)建基于流程的可靠的組織(已修改)
2025-06-11 21:02 本頁面
【正文】 J. Chris White (972) 9966749 Building the ProcessBased Organization: Slide 1 Building the ProcessBased Organization J. Chris White Manager, Process Improvements Alcatel Network Systems Richardson, TX 75081 (972) 9966749 J. Chris White (972) 9966749 Building the ProcessBased Organization: Slide 2 Building the ProcessBased Organization ? Why anize by processes? ? Overview of processbased approach ? Benefits of anizing by processes ? Example: Clear Images, Inc. J. Chris White (972) 9966749 Building the ProcessBased Organization: Slide 3 Why Organize by Processes? “The design of an anization can be the main barrier to change, and it may therefore be necessary to implement a fundamental redesign before an anization can even start to handle the continuous challenge in today’s environment.” David O’Brien, CEO Provincial Building Society Source: CoulsonThomas, C. J. and T. Coe, “The Flat Organization: Philosophy and Practice,” British Institute of Management Report, 1991, p. 11. J. Chris White (972) 9966749 Building the ProcessBased Organization: Slide 4 Why Organize by Processes? ? Structures influence behavior ? Customers care about “total” ? Processes (not functions) create value ? Interfaces must be managed J. Chris White (972) 9966749 Building the ProcessBased Organization: Slide 5 Structures Influence Behavior Systemic Structure Behavior Events J. Chris White (972) 9966749 Building the Pr
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