【正文】 安徽工貿(mào)職業(yè)技術(shù)學(xué)院畢業(yè)論文 1 1 Introduction As China enters the WTO and economic globalization is accelerating, China39。s position in the international economy is increasing, and increasingly frequent economic and trade activities between the countries in the world. Foreign business shows more and more important in the social, political, and economic life. Recent years, China has enormous progress in science and technology, economic interested, these are close lying related to the foreign business. It has brought to China39。s rapid develop China39。s growing, to continue moving forward. Foreign business at all times affected us, it is important to us. However, foreign business not able to separated from munication, effective munication will enable the smooth conduct of foreign business. Therefore, in the increasingly petitive in today39。s society, foreign business munication is particularly important munication skills is a top priority. 安徽工貿(mào)職業(yè)技術(shù)學(xué)院畢業(yè)論文 2 2 The importance of business munication Ubiquitous coordination, couples need to municate to coordinate business and happy families, parentchild relationship requires munication to discuss m It es to interpersonal and munication skills, ubiquitous munication, maintains intimate relationships, parental relationship requires munication and understanding to make filial piety, the Executive needs through been consulted interaction consensus, subordinate relationship requires munication skills play a sustainable management of performance, colleagues, anizations, teams, industrial and mercial enterprises, ubiquitous munication, ubiquitous sales。 to municate effectively sell their ideas, ideas, values, etc. . This shows that interpersonal munication skills both and in individuals, families, careers are closely related with the importance. Commercial activities is in international affairs is more and more frequent and increasingly prominent role in the interaction with the work, business negotiations. Business negotiation consultation to discuss activates that to the economic and trade cooperation by sides to reach, some kind of transaction or some kind of dispute. In such consultations, the two sides exchange conditions, including product quality, business reputation, and technological advantages, and other substantive factors played a leading role, but its external processes and morphology, business negotiations, the negotiators of both sides use the language convey the point of view, the process of exchange of views. Therefore, the success of language use in business negotiations or not, the process and results of the negotiations play a decisive role. The following questions and answers from the two terms． 2. 1 Question The question plays an important role in business negotiations. Questions which would help the collection of information, and guide negotiations trend, induced the other party to think about each other39。s answers can also be relative to the formation of an effective stimulus. Use of indirect question approaching. Indirect question makes the expression more polite, more courteous. In business negotiations, the question almost throughout the whole process of negotiations, most of the questions is to speak to people strive to obtain information beneficial to the speaker. In this way, Level of courtesy, ask questions more and more indirect expression of the more polite. 安徽工貿(mào)職業(yè)技術(shù)學(xué)院畢業(yè)論文 3 The use of selective questioning approached Business in a shopping mall lounge coffee and tea, and the beginning of the waiter always asking a customer: Sir, a cup of coffee? or Sir, you drink tea? Its sales were flat. Later, the boss asked the waiter to a different question is asking, Sir, a cup of coffee or tea? The results greatly increased its sales. The first asked the reason is that easy to get negative answers, and then choose, in most cases, the customer would choose a. right way? Irrelevant questions, the relaxation of the nervous and cautious mood of the other. If you If you grasped the difficulty of the good questions. Just started to ask questions, it is best to choice other side easy question to answer, such as The holidays are a good time you? Such as straight to the point raised the dilemma, is likely to scenes of rigid dispute heating up more losses than gains, so the easier issues first question. Used of the pliment of expression Difficult to grasp each other39。s true intentions in the early stages of business negotiations, it is difficult to e up with effective negotiation is difficult to have substantive progress in the priority is to understand each other39。s true intentions. Speaking, from the Pragmatic Strategies through praise possible to detect each other negotiations intention to obtain the relevant information。 from the psychological strategy, praise can shorten the psychological distance of the negotiating parties, harmonious atmosphere of the talks is conducive to reach an agreement. However, the use of praise pliment the negotiations strategy, you need to note the following points: First, from the attitude should be sincere, to achieve appropriate scale, if too much touted, it will bee a mockery. The way to respect the personality of negotiations on the other side, taking into account each other39。s personal selfawareness. Third, the effect should pay attention to the response of the pliment. If the person has a good response, again praise, gilding the lily。 if the person seems indifferent or impatient, we should be in moderation. The answer For the other party in the negotiation process, we sometimes inconvenient to the other transmission own information, unwilling to answer a number of issuing cannot be avoided. So clever respo