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航空公司空乘服務(wù)用語(yǔ)-文庫(kù)吧

2024-10-25 11:34 本頁(yè)面


【正文】 ne will make an emergency landingbecause of the suddenbreakdown of an 。由于飛機(jī)發(fā)動(dòng)機(jī)出現(xiàn)故障,將做緊急迫降。39。39。t panic!不要驚慌。 captain has confidence to land the crew members of this flight are welltrained for this kind of please obey instructions from 。我們所有的機(jī)組人員在這方面都受過(guò)良好的訓(xùn)練,請(qǐng)聽(tīng)從我們的指揮。 out the life vest under your seat and put it on!從座椅下拿出救生衣,穿上它!39。39。t inflate the life vest in the cabin and as soon as you leave the aircraft, inflate it bypulling down the red !一離開(kāi)飛機(jī)立即拉下小紅頭充氣。 the mask over your face!戴上氧氣面罩! your head between your knees!把你的頭彎下來(lái)放在兩膝之間! down and grab your ,抓住腳踝。 the ! seat everything behind and e this way!解開(kāi)安全帶,別拿行李,朝這邊走! plane has eight emergency locate the exit nearest to ,請(qǐng)找到離你最近的那個(gè)門。 and slide down!跳滑下來(lái)基本禮儀:一般不應(yīng)由親友陪同面試,避免給人留下不成熟的印象。不要緊張,保持自信和自然的笑容,一方面可以幫助你放松心情,令面試的氣氛變得更融洽愉快;另一方面,可令考官認(rèn)為你充滿自信,能面對(duì)壓力。面試前:應(yīng)對(duì)所有職員保持禮貌,要知道,他們可能成為你的同事。進(jìn)門前先敲門,和主考人禮貌地打招呼。面試時(shí):談話時(shí)要與考官有恰當(dāng)?shù)难凵窠佑|,給主考官誠(chéng)懇、認(rèn)真的印象。點(diǎn)頭不可太急,否則會(huì)給人留下不耐煩及想插嘴的印象。談話時(shí)切忌東張西望,此舉有欠缺誠(chéng)意之嫌。身體語(yǔ)言:待主考人邀請(qǐng)時(shí)才禮貌地坐下,坐的時(shí)候要保持筆直。留意自己的身體語(yǔ)言,要大方得體。蹺腿、左搖右擺、雙臂交疊胸前、單手或雙手托腮都不適宜。*切忌一些缺乏自信的小動(dòng)作:男士應(yīng)避免把弄衣衫、領(lǐng)帶及將手插進(jìn)褲袋內(nèi);女士不宜經(jīng)常撥弄頭發(fā),過(guò)分造作。避免把弄手指或原子筆、眼鏡及說(shuō)話時(shí)用手掩嘴。面試完結(jié)離去時(shí),向主考人道謝及說(shuō)“再見(jiàn)”。回答問(wèn)題的態(tài)度:態(tài)度誠(chéng)懇,不宜過(guò)分客套和謙卑。不太明白主考人的問(wèn)題時(shí),應(yīng)禮貌地請(qǐng)他重復(fù)。陳述自己的長(zhǎng)處時(shí),要誠(chéng)實(shí)而不夸張,要視空乘職位的要求,充分表現(xiàn)自己有關(guān)的能力和才干。不懂得回答的問(wèn)題,不妨坦白承認(rèn),給主考人揭穿反而會(huì)弄巧成拙。語(yǔ)調(diào):語(yǔ)調(diào)要肯定、正面,表現(xiàn)信心。盡量避免中、英文夾雜。盡量少用語(yǔ)氣助詞,避免給主考人一種用語(yǔ)不清、冗長(zhǎng)、不認(rèn)真及缺乏自信的感覺(jué)。講錯(cuò)話要補(bǔ)救在講錯(cuò)話之后,你亦不要放棄,必須重新振作,繼續(xù)回答其它問(wèn)題。其它:不要打斷主考人的話,因?yàn)檫@是非常無(wú)禮的行為。主考人可能會(huì)問(wèn)你一些與職位完全無(wú)關(guān)的問(wèn)題,目的在于進(jìn)一步了解你的思考能力及見(jiàn)識(shí),不要表現(xiàn)出不耐煩或驚訝,以免給用人單位留下一個(gè)太計(jì)較的印象。切忌因主考人不贊同你的意見(jiàn)而驚惶失措。部分主考人會(huì)故意反對(duì)應(yīng)聘者的意見(jiàn),以觀察他們的反應(yīng)。第三篇:空乘服務(wù)英語(yǔ)空乘口語(yǔ),空乘英語(yǔ),空乘服務(wù)英語(yǔ):Good morning(Afternoon,Evening)Ladies and gentlemen :The crew member of XX Airlines has the pleasure of weling you you please put your seat in the upright position,fasten your seat belts and lock your table in will be taking off in a few are reminded that smokingand telephoneoperation are not permitted at any time during use your “call button” if you require assistanceour crewwill attend to your hope you enjoy a pleasant flight andthank you for choosing XX and gentlemen:Wele aboard___Airlines FLT___to___.(With an intermediate stop in___).Your flight is under the mand of am the chief purser___,in addition,we have___cabin attendants,___from Thailand,who will be available through the flight to serve let us know if you need :歡迎您搭乘___航空,第___號(hào)班機(jī)(經(jīng)過(guò)___)前往___。今天的飛行是由本機(jī)機(jī)長(zhǎng)___、事務(wù)長(zhǎng)/座艙長(zhǎng)___、___位空服員、___位___籍空服員為大家服務(wù),如果您需要任何協(xié)助,請(qǐng)通知空服人員。DOMO 1Ladies and gentlemen :Your cabin attendants have just demonstrated the proper methodof using the life jacket(and oxygen mask.)Please refer to the emergency instruction card in the seat pocketfor more 2Ladies and gentlemen :For your safety,this aircraft is fully equipped with emergency will explain the location and method of areeight emergency exits located on the left and right sides are identified by the exit jackets are under your case of emergency,put the jacket over your head,then bring the straps from behindyou to the front as the attendant is the straps and pull jacket will be automaticallyinflated by pulling the two red tabs at the are two mouth pieces inside the life jacket which can beused to inflate the vest by blowing air into oxygen masks arein panel over your there is any change in the pressure,the masks will fall masks are as the masks fall,pull one of them to your your nose and mouth then breath the strap over your head to keep the mask in you have an infant,put your mask on first,then put the infant39。s mask seat is provided with seat keep them fastedwhenever
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