【正文】 ? 1. Follow defined processes that enable you to PLAN and MANAGE the project ? 2. Identify the SKILLS required for a good project manager: match those with the ones you possess。 develop missing skills ? 3. GAIN EXPERIENCE, do it in small steps: go from a small project to a larger one and so on until you are managing large multiyear plex projects. 1. Follow defined processes that enable you to PLAN and MANAGE the project ? 1). Planning Processes ? Develop a Work Breakdown Structure(WBS)include items to contain risk ? Develop the work ? Estimate cost effort ? Create a schedule ? Repeat as necessary ? 2) Managing Processes ? Risk management process ? Exception management process ? Conduct project review(s) ? Project tracking process ? 3) Fits the planning and managing processes together ? 2. Skills Requirement ? A very good understanding and awareness of the business ? Experience managing projects through the project implementation life cycle ? Fluent municator ? Ability to manage people and motivate them to deliver according to rigorous, often punishing, timetables ? An understanding and solid appreciation of business planning and strategy techniques ? Ability to understand and implement change management programs ? Be IT literate and fully conversant with the advantages that IT might bring to a planned program of change ? Understand concepts of risk management and be able to execute it ? Ability to manage client expectations while retaining alignment over evolving business needs Characteristics of a good manager ? Communicator ? Organized ? Planner ? Takes responsibility ? Manage expectation ? Problem analyzer ? Recognized leader ? Confident ? Aggressive ? Creative problem solver ? Consistent ? Flexible ? Cheer leader ? Psychiatrist ? Leadership ? Team builder ? Coordinator ? Facilitator ? People oriented ? Motivator Characteristics of a good manager ? Sense of humor ? Understands user ? Proven track record ? Skills assessor ? Goal oriented ? Empathetic ? Risk taker ? Realistic ? Good business person ? Profit driven When does it Start ? When does a project manager get involved? ? When an opportunity to do business with a customer is identified ? This is during the Customer Relationship Management (CRM), Solution Design process CRM Solution Design ? The business process that manages an opportunity to do business with a customer ? During this process a solution for the identified opportunity is developed ? This process starts when the opportunity is identified and is carried on until the customer signs a contract or rejects the proposal for the solution Phases of the CMR solution Design ? The following are the phases of the CMR Solution Design: ? Reviewing the opportunity ? Defining the solution ? Creating a proposal ? Obtaining customer approval CMR Solution Design Project ? During this project there is a need for an individual who will be responsible for: ? Planing the Solution Design project ? Organizing the team and resources for the project ? Directing and managing the daytoday activities ? Delivering the project objectives and proposal to the customer ? This individual is a project manager Solution Delivery Project ? Once the customer signs the contract the Solution Delivery project will start ? During this project there is a need for an individual who will be responsible for: ? Planning the Solution Delivery project ? Directing and managing the daytoday activities ? Organizing the team and resources ? Delivering the project objectives and solution ? This individual is a project manager Project Management Starts? ? Project management starts at the beginning and stops at the end ? startup manage close caution stop One way Baseline ? The Solution Design and Solution Delivery have one other thing in monA Baseline ? A Baseline is a position or statement from which change is identified Baseline(continue) ? In Solution Design the starting baseline is the identified customer requirements ? This baseline will grow and change as the requirements and solution are refined ? In Solution Delivery the starting baseline consists of the contract,proposal,etc. ? This baseline will also change and grow