【正文】 ers better By understanding and acting on the right issues ? Web content management ? Business intelligence Using a collaboration hub ? Enterprise Portal Enterprise Partner Employee Customers Supplier Revenue Generation Cost Reduction ? SAP AG 2022, European SAPMicrosoft Congress 2022 (Sesar) 14 Enterprise Portal: Doubling the Productivity 218% 100% Employee Sales Representative General Manager Average Time Differences in % During the Last Run Time spent without enterprise portal Time saving due to enterprise portal Time spent using enterprise portal 175% 100% 238% 100% 118% 75% 138% Reference: University of Mannheim, Prof. Dr. Franz Steffens ? SAP AG 2022, European SAPMicrosoft Congress 2022 (Sesar) 15 * Please note that the costs are based on 22312 users worldwide over a three year period. of SAP Portals enterprise portal solution at SAP per month and user Net savings Costs* Savings 38 € 355 € 317 € Enterprise Portal Pays Off Within it’s First Month Expected savings at SAP exceed 95 million € per year ? SAP AG 2022, European SAPMicrosoft Congress 2022 (Sesar) 16 Agenda 議程 ? SAP Today, 今日的 SAP 速寫 ? Value Proposition ? SAP Mobile Business Portal amp。 Customers Relationship Management ? Customer Reference ? SAP AG 2022, European SAPMicrosoft Congress 2022 (Sesar) 17 電子商務平臺 mySAP 技術 mySAP 服務 SAPMarkets* mySAP 工作臺 * SAPMarkets amp。 Commerce One jointly deliver MarketSet?, 產(chǎn)業(yè) 解決方案 mySAP 財 務 mySAP 人力資源 mySAP 電 子 采購 mySAP 商 業(yè) 智能 mySAP 供 應鏈 管理 mySAP 生 產(chǎn) 周期管理 mySAP 客戶 關系 管理 ? SAP AG 2022, European SAPMicrosoft Congress 2022 (Sesar) 18 The Sequel to the Inter Revolution Mobile business is the sequel to the Inter revolution. Everyone will be connected. 1 10 100 1,000 1970 1960 1980 1990 2022 2022 2020 Early adopters Email TCP/IP WWW HTML Emerce XML WAP Everyone Military Universities Specialists Inter users in millions Users ? SAP AG 2022, European SAPMicrosoft Congress 2022 (Sesar) 19 Workplace WebBrowserAccess Workplace industry specific role related personalized “Drag amp。 Relate” Market place Single Sign on R/3 FI LO HR CRM KM B2B SEM APO BW CFM open Inter standards R/2 Partner SAP internal external Other InterServices Cock pits NonSAP Named Users SAP Named Users inside Potentially nonSAP Named Users Other Systems Legacy System ? SAP AG 2022, European SAPMicrosoft Congress 2022 (Sesar) 20 The Pervasive Computing Waves handheld smart 2022 2022 2022 2022 invisible From the handhelds of the present to the invisibles of the future – SAP is always prepared ? SAP AG 2022, European SAPMicrosoft Congress 2022 (Sesar) 21 Redefining Enterprise Portal Solutions Enterprise Portal Platform Business Intelligence Platform Open architecture Open data warehousing platform Java and .Net support XMLbased meta data exchange Portal builder OLAP iView technology Multidimensional information models Content management Web and adhoc Reporting Retrieval and classification Analytical Applications platform Unification Role management Platform Content Yahoo! content Generic iViews Business Applica tions Roles, Worksets, Cockpits, Industry Solutions Sets Unifiers Reports KPIs Business content Data models Supplier Employee Partner Customer People ? SAP AG 2022, European SAPMicrosoft Congress 2022 (Sesar) 22 mySAP Workplace Enterprise Portal ? SAP AG 2022, European SAPMicrosoft Congress 2022 (Sesar) 23 Key Capabilities of a Complete CRM Solution Who Sales Service Marketing Executives What Service Transact Fulfill Engage Customer Interaction Cycle Which way Inter Mobile Telephony How Operational Collaborative Analytical Workplace ? SAP AG 2022, European SAPMicrosoft Congress 2022 (Sesar) 24 Marketing Sales Service mySAP 客戶關系管理解決方案內(nèi)建主要功能領域 Mobile Sales Mobile Service Telesales Teleservice Inter customer selfservice Inter sales Inter marketing Campaign Inter Telephony Mobile Telemarketing ? SAP AG 2022, European SAPMi