【正文】 線上網(wǎng)卡 50 * Advance deposit is required for any equipment rental. 租用設(shè)備需繳納押金。 Photocopy Service 復(fù)印服務(wù) Lamination Service 過塑服務(wù) A4 Size A4 尺寸 3yuan/Page 3 元 /頁 ID Size ID 尺寸 8yuan/Page 8 元 /頁 A3 Size A3 尺寸 6yuan/Page 6 元 /頁 B5 Size B5 尺寸 15yuan/Page 15 元 /頁 Transparency 膠片 18yuan/Page 18 元 /頁 A4 Size A4 尺寸 30yuan/Page 30 元 /頁 Paper 紙張 A4 尺寸 2yuan/Page 2 元 /頁 Telephone 電話 IDD/DDD 長途電話 Cost+15% Surcharge 成本 +15%服務(wù)費(fèi) Local Call 市 話 3 min. / 1yuan 3 分鐘 /1 元 * Local Call : Free of charge for inhouse guest 市話：住店客人免費(fèi) Outgoing Fax 發(fā)出傳真 HK, Macau amp。 Taiwan 香港、臺(tái)灣及澳門 IDD Cost+5yuan/Page 通訊費(fèi) +5 元 /頁 服務(wù)費(fèi) International 國際 IDD Cost+5yuan/Page 通訊費(fèi) +5 元 /頁 服務(wù)費(fèi) Domestic 國內(nèi) DDD Cost+5yuan/Page 通訊費(fèi) +5 元 /頁 服務(wù)費(fèi) Local（ Shenzhen） 深圳市內(nèi) 5yuan/Page 5 元 /頁 Ining Fax 發(fā)進(jìn)傳真 InHouse Guest 住店客人 Complimentary 免費(fèi) Outside Guest 非住店客人 5yuan/Page 5 元 /頁 Secretarial Service 秘書服務(wù) Chinese Typing （ A4 Size） 中文打字（ A4 尺寸） 80yuan/Page 80 元 /頁 English Typing （ A4 Size） 英文打字（ A4 尺寸） 70yuan/Page 70 元 /頁 Laser Printing 激光打印 15yuan/Page 15 元 /頁 Color Printing （ A4 Size） 彩色打印（ A4 尺寸） 20yuan/Page 20 元 /頁 Disk Sale （ inch） 英寸磁盤 15yuan/Page 15 元 /張 Scanning Service 掃描服務(wù) 25yuan/Page 25 元 /頁 Binding Service 裝訂服務(wù) 30yuan/Set 30 元 /套 Translation 翻譯服務(wù) Cost+15% Surcharge 成本 +15%服務(wù)費(fèi) Secretarial Service 秘書服務(wù) Cost+15% Surcharge 成本 +15%服務(wù)費(fèi)Shorthand Service 速記服務(wù) Cost+15% Surcharge 成本 +15%服務(wù)費(fèi) Mail Service 快遞服務(wù) Cost+15% Surcharge 成本 +15%服務(wù)費(fèi) CD Copy 光碟復(fù)制 50yuan/disk 50 元 /個(gè) *Mobile Phone InCharge: RMB20/time for outside guest 手機(jī)電池充電：店外客 RMB20/次 Newspaper Service 報(bào)紙出售 《 South China Morning Post》《南華早報(bào)》 25yuan/set 25 元 /份 《 The Asahi Shim Bun》 《朝日新聞》 50yuan/set 50 元 /份 《 USA. Today》 《今日美國》 25yuan/set 25 元 /份 《 The Straits Times》 《海峽時(shí)報(bào)》 25yuan/set 25 元 /份 《 Oriental Daily News 》 《東方日報(bào)》 25yuan/set 25 元 /份 《 Ta Kung Pao》 《大 公 報(bào)》 10yuan/set 10 元 /份 Guest Workstation 客用電腦工作站 EMail/Inter Usage 電子郵件及國際互聯(lián)網(wǎng)使用 深圳威尼斯皇冠假日酒店 Crowne Plaza Shenzhen Prepared by Business Center 由商務(wù)中心編制 Page 7 of 55 30yuan/half an hour 30 元 /半小時(shí) 60yuan/hour 60 元 /小時(shí) Each Workstation is equipped with: 1 Keyboard, 1 Personal Computer, 1 Laser Printer, 1 Telephone and Inter. 每間電腦工作站裝備有： 1 個(gè) 每間電腦工作站裝備有： 1 個(gè)鍵盤， 1 臺(tái)電腦， 1 臺(tái)激光打印機(jī)， 1 部電話及上網(wǎng)設(shè)施。 JOB DESCRIPTION JOB TITLE: Business Center Supervisor AREA/DEPARTMENT: Rooms Division / Front Office / Business Center REPORTS TO: DOR / ADOR / FOM / AFOM/Guest Service Manager POSITIONS SUPERVISED: Business Center Clerk JOB SCOPE: Under the general direction of the Front Office Manager and within the limits of established InterContinental Hotels Group and local policies and procedures, oversees and directs all aspects of the Business Centre function to achieve the highest possible guest satisfaction and profit. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos Key Responsibilities ? Monitor Business Center personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention ? Manage and provide direction for daytoday operation and administration of all ponents of Business Center ? Appraise appearance, discipline and efficiency of all staff order direct supervision and initiate immediate remedial action if necessary ? Set up guests’ business appointments ? Ensure stationery supplies are maintained to standard, ordering in advance when required ? Manage the routine servicing of equipment ? Organize and conduct regular meetings for all Business Center staff to facilitate munication and a smooth operation ? Participate in broader Front Office meetings to keep abreast of issues i n the department and inform your staff of same ? Forecast future business trends on a monthly basis ? Plan strategies to take full benefit of forecasted business trends ? Analyse business centre’s strengths, weaknesses and opportunities ? Develop and implement action plans to improve strengths, overe weaknesses and capture opportunities ? Assist in planning and coordinating activities to ensure that a budgeted sales targets are met or exceeded ? Complete regular market surveys of petitor’s products ? Assist with the development of strategies based on market research that will ensure achievement of market share and outlet profit targets ? Approve leave after reviewing hotel occupancies 深圳威尼斯皇冠假日酒店 Crowne Plaza Shenzhen Prepared by Business Center 由商務(wù)中心編制 Page 8 of 55 ? Prepares efficient work schedule for Business Centre staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures Human Resource Responsibilities ? Works with Superior and Human Resource Manager to ensure the departmental performance of staff is productive. Duties include: o Assists in planning for future staffing needs o Assists in recruiting in line with pany guidelines o Prepares and administers detailed induction program for new staff o Maintains a prehensive, current and guest focused set of departmental standards and procedures and oversees their