畢博-itoperationsprocessmodel-文庫吧
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【正文】 anage ent Events from Systems MANAGEMENT Authorisation Reports SECURITY MANAGEMENT SL Reporting Disaster Recovery activities onto the system Reports Recover Systems Diagnose/Fix of fault System Configuration Management yste onfiguration anage ent I. T. O p e r a t i o n s P r o c e s s M o d e l roduction ontrol Problem Management ffected arties 3 2020/7/7 European Integration Project C h a n g e C o n t r o l Review Change Request Register Change Request Review CR amp。 Discuss Impact Log Assessment CR Assessment Log Completion of Change Request Assign to Group Pass to Implementation Rejected Change Request Authorised Change Request Completed Change Request Deferred Change Request Implementation Operations Testing Change Request Log Ining Change Request Implementation Executive Urgent Change Request CC CC CAp CAd CAd CC CC Imp CC CAd CAp Roles: Change Controller Change Administrator Change Approvals Change Requester CR CR I. T. O p e r a t i o n s P r o c e s s M o d e l Development Fault Management 4 2020/7/7 European Integration Project Report Function Recovery Fault Management Change Control Disaster Recovery Operations Testing Review of Environment Discrepancy? Raise Change Request Review of Database Audit Function Database of Configurations Process Updates Change Control GA Roles: General Administrator GA GA GA Updates
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