【正文】
成本 ? litigation fees 訴訟費用 ? Vacancy costs 空缺成本 ? lost opportunities in sales and service 銷售與服務(wù)機會的流失 ? overtime pay for employees who pick up the slack 有關(guān)人員的加班工資 ? Recruiting and newhire processing costs 重新雇傭成本 ? the direct cost of advertisement and promotional materials, referral bonuses, relocation expenses, signon bonuses, background checks ? the wages of employees who recruit, process paperwork, conduct interviews and tours, give tests, train and conduct orientation ? the wages of support staff who hook up puters and phones, process identification badges Turnover Costs Managing the Effects of Layoffs on Survivors FACTORS AFFECTING SURVIVORS39。 REACTIONS 影響幸存者反應(yīng)的因素 ?Perceived Fairness 公平感 ?Changed Working Conditions 變化的工作條件 Perceived Fairness ? IS THE LAYOFF JUSTIFIED? ? IS THE LAYOFF CONGRUENT WITH CORPORATE CULTURE? ? DID THE ORGANIZATION PROVIDE AMPLE ADVANCED NOTICE? ? IN IMPLEMENTING THE LAYOFF, HOW WELL DID THE ORGANIZATION