【正文】 oor condit ions of disadvant age, t he br anch closely ar ound t he const r uct ion wor k. Holding high t he f lag of our par t y m em ber s, unit e and lead st aff on t he dif ficult ies, overe dif f icult ies, t ake t he zhengyou, a j ob well done and an engineer ing t ask, won t he highly valued by leader s at all evels. Since Oct ober last year since t he pr oj ect began, Headquar t er s Br anch is t ight ly ar ound t he cent er of it s activit ies. Face Sout h, clim at e is wet , sooner or lat er t em per at ur e lar ger, specif ic dif f icult , I br anch f r om t hought r equir em ents all wor ker s active m ot ivated, do can long t erm har d, dar e f ight of spir it pr epar ed, while r equir em ent s all m em ber s lead, encour aged coleagues Zhij ian each ot her help, each ot her lear ning business knowledge, over e t em por ar ily dif f icult , act ive int o t o engineering of f icial st ar ts of t he pr epar ed wor k in t he t o, play out has as a br anch of f ight ing f ort r ess r ole and m em ber s of pioneer m odel r ole. Since it s st ar t, I m and under t he cor ect leader s hip of t he par t y br anch in t he Gr oup and t he superior par t y, cent ering on building a qualif ied par t y br anches, br anch of t he f ort s and t he bat tle t o play t he exem plar y vanguar d r ole of par ty m em bers, act ively wor king. I n m and per sonnel ess, and t ask heavy of sit uat ion Xia, all m em bers always according t o part y str onger , and st yle t o ar e, and service bet ter, and ef ficiency t o high of r equir em ent s, f r om over all st ar ting, bett er t o plet ed has pr oduction or ganization, and coor dinat ion, and guarant ees and t he m anagem ent wor k, in engineer ing pr ogr ess, and qualit y, and benef it s, and saf et y, aspect s ar e m ade has good of r esult s, get has owner s and t he Gr oup and gr ass r oot s unit s of pr aise. Fir st, give f ul play t o t he exem plar y r ole of par t y member s. The exemplar y r ole of par t y m ember s and cadr es ar e silent on t he mand, t he exemplar y r ole of part y mem ber s and cadr es ar e t he best of t he ideological and polit ical educat ion. We pay close at t ent ion t o par ty building, r equir es polit ical par t y m ember s and cadr es m ust t ake t he lead in lear ning, set str ict demands on t hem selves, . . 2020 年 網(wǎng)絡(luò)運(yùn)行維護(hù)與管理考核 KPI 指標(biāo) （一）考核（得分）指標(biāo)解釋 ............................... 5 一、客戶服務(wù)與產(chǎn)品支撐（ 32%） ......................... 9 年末客戶維護(hù)服務(wù)滿意度排位（ 3 分） ............... 9 客戶維護(hù)服務(wù)質(zhì)量（ 14 分） ...................... 10 客戶服務(wù)關(guān)鍵指標(biāo)（ 12分） ...................... 10 預(yù)約裝移機(jī)履約率（ 1 分） ...................... 15 15天內(nèi)故障率 （ 1 分） .................... 16 （ 1 分） ............. 17 寬帶業(yè)務(wù)維護(hù)服務(wù)質(zhì)量（ 5 分） .................... 19 ADSL 異常掉線用戶率（ 2 分） .................... 19 ADSL 端口速率達(dá)標(biāo)率（ 2 分） .................... 23 重點(diǎn)網(wǎng)站用戶感知測(cè)評(píng)指標(biāo) (1分 ) ................. 24 維護(hù)服務(wù)產(chǎn)品發(fā)展（ 4 分） ....................... 27 政企客戶服務(wù)質(zhì)量 ............................... 29 （ 2 分） ............... 29 ............................ 29 二、網(wǎng)絡(luò)運(yùn)行（ 46 分） ................................ 31 CDMA 網(wǎng)絡(luò)運(yùn)行質(zhì)量（ 19分） ...................... 31 DT/CQT 考核（ 10分） ........................... 31 （ 1 分） ......................... 33 Gay is now a pr ovincial key const r uct ion pr oj ect of alum inum Lt d pr ovince wit h an annual out put of 50, 000 t ons of t echnical innovat ion pr oj ect of envir onment al pr ot ection and ener gy saving of elect r olyt ic alum inum pr oj ect m anager . I n t his t echnol gical t r ansform ation pr oj ect s, he has overall r esponsibilt y f or t he day to day af f air s of t he pr oj ect . I n or der t o ensur e t hat sout her n pany39。s cont r ol t he scale of investm ent, str engt hen f ield m anagem ent, pay special at t ention t o pr oj ect pr ogr ess, and ensur e a successf ul oper ation, t he over al goal. He and Engineer ing Depar t m ent under t he leader ship of all t he st af f in t he pany39。s t echnical m and, on t he dif ficult ies and t o over e t echnical dif f icult ies in t he pr oces s, wor k har d, have m ade out st anding achievem ent s, m ainly r ef lect ed in t he f olowing aspect s: fir st , car eful or ganization and m anagem ent achieved r em ar kable r esult s. Technical innovat ion pr oj ect of t he year , st art ed and plet ed a ser ies of bids and plet ed t o dat e, f r om pr oduct ion engineer ing t o put int o pr oduction af t er near ly a year, has achieved ver y signif icant r esult s. A pr oj ect f ir st 56 slot s f r om dism ant ling t he old slot j ust 168 days, civil engineer ing, inst allat ion, m issioning, guar ant ee engineer ing qualit y under t he pr em ise, on t he pr oduct ion side t r ansf or m at ion under dif f icult condit ions, cr eated t he nat ional indust r y39。s f ast est speeds. I I 32 lar ge pr ebaked elect r olyt ic cell on Novem ber 7 has been inst alled, m ar ks has an annual pr oduction capacit y of 50, 000 t ons of elect r olytic alum inum pr oduct ion capacit y of alum inum. Entir e pr oj ect alm ost 8 m ont hs ear lier t han planned, achieved t he goal of pr oduction t r ansf or mation benef it s t hat year, cr eat ed f avorable condit ions f or alum inum t hr ough Sout h. Second, ef f ectively cont r ol t he invest m ent . Proj ect is subj ect o a scient if ic appr oach t o bidding, bidding t o m ak e savings of 20 m il ion Yuan, in t he im plem ent at ion pr ocess of t he pr oj ect, ever y dom est ic pr ices of st eel, cem ent and ot her building m at er ials, t he old buildings on t he base encount er ed gr eat dif f icult ies in dealing wit h signif icant incr ease in t he volum e of civil engineer ing, but t hr ough r ationalizat ion and opt im ization, pr oj ect cont r ol in f ixed invest ment of 350 m ilon Yuan. Thir d, envir onm ent al ener