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Management style ? Problem solving process TCT Program Components ? Hierarchical measurements ? Cockpit chart ? Team vs. individual ? Critical success factor for TCT program ? BIT/CFT meetings。 process mindset ? AIP Management process ? TCT drumbeat ? Process vs. functional ? AIP Management process ? AIP Management process ? Empowerment to teams ? CFT barrier removal process PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 6 TCT provides a means to change the pany culture by changing the ponents of the management process. PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 7 Key Business Processes ? TCT integration process ? Rollout process ? Administrative process Top Management Process Strategy / Planning Process Fulfillment Process TimetoMarket Process ? Sales and marketing ? Order entry ? Supplier management ? Manufacturing ? Delivery ? Conceptualization ? Design/development ? Market introduction ? Product absorption Communications Process ? Objectives ? Resource allocation ? Vision of continuous improvement PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 8 Seamless Processes Fulfillment Process TCT Mindset: Seamless Business Processes Delivery Production Order Entry Scheduling Procurement Marketing Engineering Manufacturing Finance and Administration Concrete Ceiling Concrete Floor The Old Mindset: Functionally Optimized PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 9 Seamless Processes: Strategy/Planning TCT Mindset: Seamless Business Processes Action Plans Resource Allocation Business Objectives Market/Customer Analysis Competitive Analysis Marketing Engineering Manufacturing Finance and Administration Concrete Ceiling Concrete Floor The Old Mindset: Functionally Optimized PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 10 Seamless Processes: TimetoMarket Proces